Singapore
Experienced People Manager with a demonstrated history of working in the computer software and Finance industry. Skilled in Demand Management, Inside-Sales, Partners Development, Contact Centers Management and Direct Marketing.
- Hire, On-Board, Lead a Team of high-performing Demand Management Reps supporting the markets in APJ where Citrix has footprint in to generate Sales Pipeline - Lead and manage external 3rd Party Lead Generation Teams across APJ in Qualified Lead Generations Programs - Ensure the efficient utilisation of systems such as CRM, Sales Engagement Platform, Sales enablement tool as performance Optimization tool - Co-Partner with Field Marketing across APJ in the design as well as post event follow-up and feedback of Marketing Qualified Leads to maximise Sourced Pipeline Generation - Collaborate with Sales/ Account Managers to run Programatic Targeted Outbound Prospecting activities across different Sales Motions - Leverage on the daily engagements with End User Customers to capture Voice of Customers feedback - Facilitate the sharing and applications of Industry- specific Use Cases knowledge to optimise how we engage and converse with our customers
- Revenue Generation Role to establish an ecosystem comprising of Channel Affiliates, Trade Associations & Chambers of Commerce (TACs) and Government Agencies. - Formulation of Partner Go-To-Market strategy including identifying Strategic Groups of Potential Partners across different Industries - Manage Payment Solution Channel Affiliates from Cradle to Flight - Identify and Prospect Potential Channel Affiliates to join our Affiliates Program - Product & Sales Training for newly on-boarded Channel Affiliates - Plan and execution of joint Go-To-Market activities with Channel Affiliates including Roadshows, Seminars, Call Blitz Campaign and Sales Visits - Track and manage New Businesses Acquisition through the Channel Affiliates Program - Initiates Collaborations with TACs (Trade Associations & Chambers of Commerce) as well as Government Agencies to establish ourselves as Thought Leader in the field of Cross Borders Payment & FX through Workshops, Seminars and editorial contributions
- Provides leadership in the management of a team of Telemarketers responsible for uncovering & qualifying of Business Requirements and securing warm appointments for Sales Teams. - Leverage on day-to-day customer interactions to provide insights on customers and market trends. - Provides direction on budget and resource requirements. - Rationalize and re-engineering of process to optimize operational efficiency. - Work hand in hand with the other functional disciplines such as Marketing and Sales to roll out Go-to-Market Campaigns.
- Market Segmentation and Research - Leads/ Demand Generation Programs Formulation & Execution including Cold Calling, email campaigns and events - Customer Acquisition & Support Strategy Execution - Review and formulation of Lead Generation and Inside Sales plan