Patrick Ssozi

Customer service specialist

Uganda

About

Educated at Makerere university with a bachelors degree in commerce, marketing as the major, 9yrs customer service experience, good communication skills, training skills, better international trends understanding having worked in different countries and encountered different people with different cultures.

Experience

  • Sales And Marketing Specialist at SONTS INVESTMENTS UGANDA LIMITED
    Oct 2020 - Present · 5 yrs 9 mos

    My key duty concerns are; contacting and developing relationships with prospects, recommend solution, post sale relationships through great support and guidance. Recommend new opportunities, profits and service improvement to the business. And as a marketing personnel, maximize profits through developing sales strategies that match customer requirements and promoting products, serves and ideas.

  • Founder at Ebroker
    Dec 2017 - Sep 2018 · 10 mos

    Family Online business entity mainly for selling New and Used Cars

  • carlcare service center (Full-time · 8 yrs 2 mos)
    • Regional Manager
      Dec 2014 - Sep 2018 · 3 yrs 10 mos

      As Country supervisor for both Carlcare Uganda and Carlcare South Sudan, East Africa, a wide after sales network for Itel, Infinix,Tecno Mobile Phones, Iflux, and Synix electronics was setup through Carlcare Established Service Centers in the different locations, the set structure aside, great communication with the customers was vital and effective handling of issues as well as maintaining a motivating and professional work environment through maximum supervision

    • Customer Service Manager
      Aug 2010 - Sep 2017 · 7 yrs 2 mos

  • Warehouse Manager at TECNO Mobile (BD)
    Dec 2010 - Dec 2014 · 4 yrs 1 mo

    The warehouse job most especially when handing micro object requires patience, speed, accuracy, and great organization/cleanliness and these were at the forefront while at Tecno warehouse. Other duties where Receiving and supply of stock to sub-stores, coordination of programs with different stores, training during upgrade of systems as well as stock taking