Patrick Hatton

Guest Services - Manager, Accessibility Services and Event Operations

Nashville, Tennessee, United States

About

Experience

  • Nashville Predators (10 yrs 1 mo)
    • Manager, Guest Services
      Nov 2024 - Present · 1 yr 8 mos

    • Operations Manager
      Jun 2022 - Nov 2024 · 2 yrs 6 mos

    • Operations Supervisor
      Jun 2018 - Jun 2022 · 4 yrs 1 mo

  • Operations Manager at Bridgestone Arena
    Jun 2016 - Nov 2024 · 8 yrs 6 mos

    · Accountable for placing both part-time and full-time staff on specific team projects. · Scheduling of both full-time and part-time staff. · Hiring and onboarding of full-time and part-time staff. · Conducting disciplinary action and conflict resolution of conversion staff. · Conducting annual performance reviews of full-time staff. · General maintenance of the arena up to and including retractable seating systems, stage structures, rolling platforms, rolling seating wagons, extravaganza structures, bleacher seats, dasher walls, airborne trusses, and inventory carts. · Liaison between both event and in-house staff during concerts or various show events. · Day-to-day checks of all seats, handrails, retractable seats, dasher boards, glass, down isle stairs and spectator safety netting to ensure a safe environment before each event. · Assisting with overnight changeovers. · Retaining a proper inventory count of all materials and equipment used on a day to day basis such as tables, chairs, stage structures, pipe and drape, and fundamental repair equipment. · Conducting and instructing proper safety measures to all staff of building equipment use including forklift and scissor lift training. · Operating both LP and electric ice resurfacer (Zamboni) at corresponding Ford Ice Centers when needed. · Conducting and scheduling repair and preventative maintenance on in house forklifts.

  • Route Manager at Creation Gardens
    Oct 2015 - Jun 2016 · 9 mos

    · Managed a revolving inventory on a day to day basis. · Delivered products in a time sensitive environment in a timely manner. · Organized warehouse space to ensure efficiency and maintain standards of service. · Marketed products to consumers in a business to business environment.

  • Recreational Coordinator at City of Paducah Parks Department
    May 2013 - Aug 2015 · 2 yrs 4 mos

    · Planned and coordinated city events and camps. · Supervised large groups of employees and children. · Promoted effective conflict resolution between children, workers, and parents. · Facilitated a supervised environment for local adult sports leagues.

  • City Representative at Economic Task Force
    Mar 2014 - May 2015 · 1 yr 3 mos

    · Connected with potential businesses who had an interest in developing businesses in McKenzie, TN. · Researched and cold called businesses to spark interest in moving operations to McKenzie, TN. · Worked with the Mayor in order to create goals for local business growth.