Greater St. Louis
I am looking for a job/internship in St. Louis. I can code in Java, adept with Microsoft Suite. I can use Springframe, Hibernate, Spring DI, Springboot, and AngularJS. I am efficient with Windows 7, 8, and 10. I am confident in using Linux basic commands/troubleshooting/monitoring. I am knowledgeable with database management and SQL queries. I am effective with writing documentation and editing. Please email: [email protected].
● Active directory password resets and duo mobile troubleshooting ● Password resets for multiple systems ● Help setting up/troubleshoot monitors ● Troubleshoot VM issues-disconnecting, logging off, logging in ● VPN troubleshooting ● Avaya-one troubleshooting/setup ● Website and Software troubleshooting
● Apple Support: Troubleshoot iPad, iPod, iPhone, iCloud, Apple ID, mail, apps ● Helped with battery issues, backup restoration, passcodes ● Troubleshoot hardware/apps ● Usage of Knowledgebase articles, ticketing system, ● Used iMAC ● Screensharing into customer’s devices
• Working with Stamps.com Technology Support: troubleshoot website, troubleshoot software, troubleshoot printer issues, able to remote into customers' computer to troubleshoot • Working with Stamps.com 1st Tier Help Desk • Worked with Experian company to do ID proofing • Able to navigate through multiple browsers/windows • Handled personal information from customers • Did training on Zoom calls • Used virtual machine by Remote Desktop
Called people to talk about Cori Bush Campaign. Went to virtual team meetings and communicated with team members Slack. Helped edit/improve Cori Bush website. Did phonebanking for Census 2020.
Took Zoom classes for a month to get CompTIA ITF+.