Warsaw Metropolitan Area
Creative, conscientious, hardworking, with a smile on his face and broad experience in sales, customer services and arrangement of training sessions. Always passionate in performance of duties and assignments. Learner for life. Specialties: - sales and marketing - trainings: credit, leasing and insurance products, customer service, sales techniques, negotiations, dress code and savoir vivre - recruitment - assessment - team management
- creates, supervises and implements the policies and plans of B2B channel sales - achieves goals and implements the operating strategy of the company, in respect of market share - embarks on activities in order to exploit the new possibilities and potential identified on the market and to maximise the market share - takes care of comprehensive coordination of work of sale structures and manages the operation of a team - participates in creation of systems required to motivate and remunerate subordinated employees - recruits, monitors and assesses the work of employees at regular intervals - maintains and develops good and long-term relationships with the customers
- created, supervised and implemented the policies and plans of sale through B2B and B2C channels - achieved the goals and implemented the operating strategy of a company, in respect of market share, product range and sale channel management - performed activities in order to exploit the new possibilities and potential identified on the market and to maximise the market share - initiated and supervised the promotion activities through the work of a team of subordinated employees - organised assessment centres for new employees - comprehensively coordinated the work of sales structures and managed the work of a team - participated in creating systems used to motivate and remunerate subordinated employees - participated in creating and conducted training sessions for new employees - recruited, monitored and assessed the work of employees at regular intervals
- arranged and conducted training and coaching sessions in sales of credit, leasing and insurance products, customer services, development of interpersonal skills, sales techniques, negotiations, dress code and savoir vivre - analysed internal and external situations in order to develop strategic initiatives - maintained and developed good, long-term relationships with customers - acted as a product manager, facilitated new and innovative product development - implemented and managed a very important start up project called „Efficar” for the entire Poland-wide network of dealers, based on advanced sales techniques - implemented projects in marketing, created motivation systems for employees of the distribution network and arranged incentive trips - purchased promotion and advertising materials - recruited and managed assessment centres
- analysed internal core competencies and external market situations, such as current product offers, campaign effectiveness, model launch activity and plans - created project plans for executing proposals with defined timelines, roles and responsibilities and regular reported to management - monitored and consulted on dealer credit lines - performed market surveys by collecting current offers of competitors and demographic data of potential target customers - participated in implementation of fleet business and marketing strategies - recommended tactical marketing campaigns, analysed and evaluated campaign results - maintained and developed good, long-term relationships with customers - monitored overall retail and fleet sales performance and developed improvement actions - actively participated in development of financial promotions / campaigns - jointly created and conducted training sessions for subordinate employees - analysed internal and external situations in order to develop strategic initiatives - managed and implemented several start up projects - recruited and managed assessment centres - arranged and conducted training sessions and coaching’s about sales of credit, leasing and insurance products, customer services, developed interpersonal skills, sales techniques, negotiations, dress code and savoir vivre competencies (in GM Academy as an authorised GM Academy Trainer) - organised incentive trips - purchased the promotion and advertising materials - for the last 6 months, when the company was sold in eastern Europe and when the sales were stopped, I worked as an internal auditor for run-time control, performed to check whether the provisions of contracts entered into between dealers and the wholesale department are observed, to verify whether payments are made on time, to control the stock, to analyse the market standing of companies and usage of credit lines, and as a local (area) controller.