United States
As an Office Manager with over 5.5 years at Harlow Gardens and a Bachelor of Applied Science in Applied Computing received from the University of Arizona, I specialize in managing inventory processes, database tools, and purchasing workflows. I have successfully contributed to operational efficiency through tasks such as overseeing inventory records, implementing pricing updates, and providing technical support to staff. Leading the migration from Slice5 to NCR Counterpoint POS was a key accomplishment, involving the transfer of thousands of inventory records, database integration, system configuration, and employee training. Motivated by a passion for technology and process improvement, I aim to apply my expertise in database tools, purchasing processes, and IT support to drive operational excellence and innovation.
Manage inventory records, plant receiving, pricing updates, and product tag generation. Provide day-to-day technical support for office staff, including software updates, device setup, troubleshooting, and user assistance. Led migration from Slice5 to NCR Counterpoint POS, transferring approximately 5,000 inventory records, configuring Oracle database integrations and Crystal Reports, deploying two retail registers, and training 14 employees on system operation and business workflows. Coordinated vendor training, system configuration, testing, and implementation to ensure a successful transition with minimal disruption to business operations. Order and manage office supplies and operational materials. Assist retail operations during peak staffing periods, including cashiering, inventory handling, and customer support
· Performed administrative, operational, and customer-facing responsibilities across multiple business environments. · Adapted quickly to new procedures, technologies, and workplace requirements while maintaining productivity and accuracy.
· Coordinated vehicle movement between airport facilities, maintenance locations, and regional branches. · Directed daily activities of a transportation team to ensure timely vehicle availability. · Assisted with logistics planning, scheduling, and operational coordination.
· Provided customer service, technical support, and sales assistance for residential telecommunications customers. · Diagnosed and resolved phone, television, and internet service issues. · Communicated technical information clearly to customers with varying levels of technical experience.
· Processed inventory receiving, product packaging, pricing, and merchandising activities. · Operated point-of-sale systems and provided customer service as a cashier. · Maintained accuracy and efficiency in a fast-paced retail environment.