Cranleigh, England, United Kingdom
An experienced Prince 2, Lean and 6 Sigma Project Manager, highly focused on delivering quality of service and customer requirements. Target driven, with a proven record of delivering on revenue, improving customer satisfaction and delivering on budget. Motivates and leads teams to achieve exceptional performance. Also qualified as an accountant. Thrives in high-pressure environments, a driver of change working with high energy levels and at pace. Can quickly establish and develop relationships with external & internal customers. Ability to listen and empathise with both customers and team members adopting an open an approachable style to enable sharing of problems and working out a solution. Specialties Managing Internal and Client facing Programmes & Projects, Project Development lifecycle management, Problem Solving, Teamwork, Change Management, Operational Improvement, Meeting deadlines.Motivation & Leadership. Financial & Commercial Excellence CORE COMPENTENCIES Programme, Client and 3rd Party management • Financial Integrity • Project management, planning, governance and delivery • ITT & RFP • Workflow Design • Business Process Re-Engineering • Business Transformation • Change Management • Stakeholder Management • Budget Management • Risk Control
Contract position to deliver RFP for a new Revenue Management Solution terminated due to Coronavirus
Delivery manager for post Airline PSS migration remediation activities following the sucessful Go Live and responsible for 5 key Projects delivering new functionality around multiple PTC code management, Upsell capability, Product Branding, Virgin Holidays integration and Mobile Apps
PSS project manager for Pricing, Revenue Management and Revenue Accounting