Patrick Frenzel

Sr. Manager, Solution Consulting at ServiceNow

Frankfurt, Hesse, Germany

About

As a dynamic and customer-focused professional, I possess a results-oriented drive with in-depth experience in the industry for more than 14 years. My expertise includes people leadership, driving efficiency and productivity through strategic planning and positioning at both the corporate and team levels. I am skilled in inspiring, empowering, building and leading cross functional teams to achieve their own personal and organizational success, as well as closely managing performance outcomes. A firm believer in building solid, trusting relationships with teams, business partners and customers, I encourage broader thinking and faster attainment of common goals. I am an excellent communicator and empathetic leader with a positive attitude which enables the promotion of achievement culture through high levels of engagement and team motivation across all levels of employment. I establish and direct the vision of a corporate business, expertly tailoring the direction of the company to meet fiscal expectations and more. I appreciate environments and roles in which I can deliver results, foster companionship and drive company growth through my people-centric approach.

Experience

  • ServiceNow (Full-time · 11 yrs 3 mos)
    • Sr. Manager, Solution Consulting
      Jun 2021 - Present · 5 yrs 1 mo

      Leading, hiring, and developing a world-class team of Solution Consultants (also known as pre-sales) for multiple industry sales teams: Telecommunications, Media, Technology, Services/Consulting, Energy, Transportation and Logistics. The role of the SC lead is to closely partner with the Sales Directors to run the districts as a business, jointly drive net new ACV, positioning innovative topics (eg. Generative AI), securing the technical win, managing our ecosystem and focusing on platform adoption, whilst continuing to elevate the role of the SC and SC community.

    • Sr. Manager, Global Sales Development
      Jan 2020 - May 2021 · 1 yr 5 mos

    • Manager, Global Sales Development - EMEA Strategic Accounts
      Jan 2019 - Dec 2019 · 1 yr

  • Dell (Frankfurt Am Main Area, Germany)
    • Account Manager - Preferred Accounts
      Nov 2012 - Mar 2015 · 2 yrs 5 mos

    • Account Support Representative - Large Enterprise
      Sep 2010 - Nov 2012 · 2 yrs 3 mos

  • Website Design / HR at American Airlines
    Dec 2009 - Aug 2010 · 9 mos