Brooklyn, New York, United States
Hello all. I am Patrick Cruse. I am currently working as an Account Manager at the digital marketing firm, Affinity Solutions. In my current capacity I act as the primary liaison for global credit card processors and credit union service organizations, ensuring that my client's expectations are met related to all services provided. I relish in providing my clients with the best possible service, including strategic recommendations that will grow their portfolio. I love working with multiple teams to ensure that all request are made in a timely and productive manner. If you would like to know more about me and what I can do for you, please don't hesitate to message me directly! I look forward to speaking with you.
- Current account manager for First Data and PSCU merchant funded base program services. - Manage a client-centric milestone timeline of marketing and program deliverables. - Responsible for the coordination of internal resources to enable an organized and efficient approach to program deliverables. -Prepare and present Quarterly Business Reviews of key program metrics and provide strategic recommendations. - Maintain project timelines as dictated by project management department.
- Assisted the Senior Account Manager in the creation of key business requirement documents. - Coordinated with key internal stakeholders to ensure the completion of client related tasks. - Assisted in the analysis of key performance metrics and data for campaign deployments and marketing initiatives. - Managed a large subset of projects (campaign development, marketing programs, website enhancements, offer selection, etc.) with support as needed from Account Manager. - Troubleshooting of client production issues in an effective and timely manner.
- Manage various client accounts for accuracy. - Work closely with partner affiliates to provide quick and precise service to clients. - Organize merchant transactions in clear and concise excel data sets. - Manage daily clerical duties for various clients, ensuring a smooth workflow. - Provide excellent and timely responses to client and affiliate inquiries. - Experience with various marketing platform including: Linkshare, Conversant, Impact Radius, etc.
- Prospected new clients and managed initial stages of new accounts. - Managed existing client accounts including retention, revenue generation and client expectations. - Utilized online marketing and advertising to increase brand recognition. - Employed the use of government databases and personnel to verify proper client licensing and potential criminal background. - Managed daily clerical duties in an organized and effective manner. - Generated thousands of dollars in revenue for shareholders over the course of each accounts lifetime.
- Audited major print titles from some of the nations top publishers including Conde Nast and Hearst Media. - Engaged in daily quantitative research using diverse and inventive techniques. - Helped to compile a database of over 2 million consumer, industrial and commercial brands and businesses. - Created detailed process of categorization to organize various brands and businesses. - Managed daily duties in organized and effective manner.
- Served as communication facilitator for various clients including Schneider, Microsoft, Chipotle, and Dish Network. - Ensured that client data was organized efficiently and effectively. - Generated $100,000s of dollars in revenue for Jibe monthly, through job placement for clients. - Created detailed SWOT analysis for various clients based on market research, qualitative and quantitative data. - Managed daily clerical duties for various clients, ensuring a smooth workflow.