Rochester, Minnesota, United States
Specialties • Self Starter • Multifaceted Sales and Service Management • Staff Training & Development • Cross-Functional Team Management • Conflict Management • Intrepreneurship (See Wikipedia) • Excel Specialist • SAP buisness systems • Data analyzing and troubleshooting • Database Management • Web & Market research • Symbility,, Audatex, Hover & Itel software applications • P & L Budget Accountability • New Business Development • Creative Problem-Solving • Relationship Building
-Field claims adjuster handling Personal & Commercial property claims. -complete thorough claim investigations interviewing insureds, claimants and witnesses -inspect property and write repair estimates using Xactimate, Hover, Eagleview, PLNAR and ITEL. -prepare reports of findings and secure settlements with insureds and claimants
-Multi-line adjuster handling Personal/Commercial Property, Auto & Casualty claims specializing in High Net Worth insureds. -complete thorough claim investigations interviewing insureds, claimants and witnesses -inspect property and write repair estimates using Symbility, Hover/Eagleview and ITEL. -Inspect auto damages and write repair estimates using Audatex. -prepare reports of findings and secure settlements with insureds and claimants -participated in multiple CAT duty assignments around the USA,
• Value - Service - Integrity • Sold, developed and managed 600K book of business for AAA Auto Club Group with a 45% loss ratio. • Became Independent Agency in November 2015 and developed an extensive Social Media Marketing program • Contracts with Safeco, Travelers, Nationwide, Auto-Owners ING, Banner Life, Lincoln Financial, Principal National • Sold and serviced Auto, Home, Umbrella and Life accounts • Evaluated and compared specific sources of statistical Excel data to aid in sales and marketing.
• One year consulting contract to turn around group sales department. • Responsible for national group tour business development and retention • Managed the group telesales personnel and developed turn key marketing plan • Negotiated terms and pricing with vendors. Increased Group business over 50% during year. • Developed business relationships with tour operators and travel agencies throughout the USA • Created extensive client Excel data base and CRM program.