Boston, Massachusetts, United States
High performance director level manager with nineteen years of progressive insurance leadership responsibility across all functional areas of personal and commercial lines auto and property claims. A demonstrable track record of managing change and delivering desired results with particular emphasis on talent acquisition and retention, building superior teams, and improving employee morale and engagement.
Selected by executive team in to lead all functional areas of the claims operation including PD, BI, PIP, SIU, and Subrogation teams handling personal and commercial lines auto claims.
Responsible for the leadership of PD, SIU and Subrogation teams handling personal and commercial auto claims.
Responsible for leadership of an in-office New England auto BI claims team.
Responsible for the leadership of a newly created in-office claims team within our property division handling liability claims throughout New York and New England.
Promoted to this in-office management position responsible for overseeing property claims for Albany, NY and New England. This team was accountable for servicing a variety of policy types including home, renters, boat, umbrella, personal articles, rental dwelling and commercial general liability.