Brooklyn, New York, United States
Solutions Consultant, developer, and games writer with experience working in digital media and SaaS.
> Wrote dialogue, barks, developed characters, quests and cutscenes for Shoulders of Giants (2023) > Wrote and designed the same for Entropy Survivors (2024).
Whether you’re one of the world’s largest companies or a unicorn-in-the-making, you need a unified view of everything your customers are saying across 30+ channels — and the real-time AI capabilities to turn that data into actionable insights. Sprinklr makes it easy to do it all on a single, unified platform.
Engage as a solutions consultant and sales engineer working diligently to uncover new business opportunities with enterprise and mid-market accounts throughout North and South America. Serve as one of a handful of consultants managing and developing a $20M+ per year book of business * Awarded MVP for Sales Consulting for 2020 at LivePerson's 2021 SKO * Served as Subject Matter Expert on integrating LivePerson platform with customers’ Customer Experience/CRM environment—eg, Salesforce, IBM Watson, Messaging, Mobile SDK, Apple Business Chat, WhatsApp, IVR, Web Analytics * Developed a demonstration flow and technical environment on company deployed site for the Automotive Vertical, stood up prototype on self-deployed site * Trained internal sales representatives and managers on functions and features of the new Conversational Cloud platform * Collaborated with Senior Executives to determine sales approach for key strategic accounts, developing pitch documentation and decks * Present to prospects and existing customers at both Enterprise and Mid-Market segment customer events, working with the marketing organization to plan and host “stations” to serve the needs of 100+ attendees through live demonstrations. * Spearheaded demo environment engineering efforts in CRM integrations between company product and enterprise level software tools