Gatineau, Quebec, Canada
Fluent in multiple languages and experienced across engineering and client-facing environments, I bring a global and systems-oriented perspective to every role I undertake. With over 12 years of experience in engineering documentation, configuration support, and quality-driven processes, I have contributed to regulated industries including Aerospace, Medical Devices, and Telecommunications. I work extensively with tools such as SharePoint, Agile PLM, JIRA, Oracle systems, and SolidWorks to streamline documentation lifecycles, support Engineering Change Orders (ECOs), and strengthen configuration governance. My focus is on building structured, scalable frameworks that improve traceability, compliance, and cross-functional collaboration across engineering, quality, and operations teams. In parallel, my background in hospitality and event management has strengthened my adaptability, stakeholder communication, and ability to execute under pressure. Whether supporting engineering organizations or coordinating complex events, I bring precision, accountability, and a commitment to delivering results. I am passionate about continuous improvement, configuration discipline, and creating systems that enable clarity, efficiency, and operational excellence. Eligible for Controlled Goods Program and Government of Canada security clearance.
Responsible for configuration control and lifecycle governance of technical documentation within an AS9100D and ISO 9001:2015 aerospace manufacturing environment. • Lead configuration control and documentation lifecycle governance across engineering programs • Establish and maintain documentation baselines aligned with product configuration changes • Support New Product Introduction (NPI) and Engineering Change Orders (ECOs) through controlled release coordination • Drive standardization of templates, naming conventions, and document control workflows • Strengthen audit readiness and cross-functional traceability through structured revision control • Collaborate with Engineering, Quality, and Field Services to ensure technical accuracy and compliance
• Provide engineering documentation solutions through the KATA process. • Partner with the QA department to assess and implement Engineering Change Orders (ECOs), ensuring ISO 9001 compliance and coordinating with affected departments. Follow up on Corrective and Preventive Actions (CAPAs) to address and resolve issues efficiently. • Manage and track change control documentation throughout the lifecycle. • Administer and oversee procedural documents to support business functions. • Develop technical specifications and conduct technical demonstrations. Provide internal training and guidance on documentation requirements and processes to the Operations team. • Collaborate with engineers and cross-functional teams to gather critical information and develop Standard Operating Procedures (SOPs) for departments that previously had no established procedures in place. • Support engineering team analyzing data in Excel for Return Merchandise Authorization (RMA) products, tracking product returns, identifying trends, and generating reports to support decision-making processes. • Engage in technical discussions with the QA and engineering teams. • Hold Controlled Goods Security Clearance for working on sensitive documentation related to regulated equipment.