São Paulo, Brazil
Sales and Business Ops Strategy team - D2C. (Via WPP commerce)
Project development for Apple Maps Brazil for data accuracy. - Outsourced data validation; researches and bugs identification. Career break (Health): 2021-2022 Layoff in mass: 2022
Operational coordination of the recruiting process and candidate experience. - Supporting a team of 5+ recruiters and 15+ senior leaders (managers, directors and heads) Areas: EMEA/NAR/LATAM
Accommodated short-term contracts while studying and holding a limited visa to work.
- Involved directly in the development of logistics projects towards B2B clients. - Responsible for outsourcing nationwide logistical services to both JSL branches and clients operations, such as GM, Ford, Fiat, Vale, Suzano Pulp and Paper, and others. - Maintained strong relationship with suppliers, negotiating with senior and C-level executives. Achievements: - Optimized scope/process reducing 30% in lead time by decreasing the number of mistaken requests from internal clients and highlighting departments’ responsibilities. - Reduced over 2 million BRL in costs from an average of 11 million BRL (annual) in logistical services.
- Managed +7.000 nationwide telecom accounts. - Resolved numerous internal queries being the point of contact between employee or department manager and the service provider. - Monitored accounts on supplier’s system to research billing/contract issues. - Identified fraudulent accounts and reviewed the sector responsible for the cost. - Sent reports to cross-functional managers, presenting overall cost reduction and benchmarking costs per branch. - Negotiated repayment agreements and partnered with the financial department for payments’ track improvements. Achievements: - Surpassed the expected performance while managing over 2,000 telecom accounts, gaining additional 5.000 accounts to help managing, due to downsizing of the telecom team. - Inactivated several non-identified lines, which reduced considerably the costs with telecommunication and network.