Thailand
Pat is an analytical and adaptable professional with a strong foundation in auditing, accounting, and corporate compliance. Currently working as a KYB Associate at Bitkub and an AI Data Annotator, I specialize in due diligence, data quality, and risk assessment. Drawing on my prior audit experience—including my time at EY—and my international background across Australia and Thailand, I bring a unique blend of financial scrutiny, customer-focused operations, and technical precision to fast-paced environments. Backed by academic training in Accounting and a Diploma of Leadership & Management, I am passionate about leveraging data and compliance to drive business integrity and continuous growth.
• Perform customer onboarding process both KYC and KYB based on company policy and procedure • Perform the due diligence on new customer by requesting the KYC/KYB information, documentation, review and verification of received documentation based on the company policy • Periodically evaluate existing customers according to established company policies and procedures • Maintain continuous contact with customer via communication channels such as email and phone call in order to keep customer profile updated • Investigate high risk customer and report where necessary and obtaining all necessary documentation to complete customer profile • Perform as per company policy in case customer request to increase their daily limit • Perform daily operational tasks by complying to the company and compliance policy • Perform any additional tasks in relation to KYC/KYB
After wrapping up my chapter in Australia, I took a deliberate pause to focus on relocation and personal growth. I spent this time settling back into life in Thailand and traveling through various countries in Southeast Asia with family and friends. This experience allowed me to reconnect with my network and recharge fully, ensuring I was ready to bring 100% focus and energy to my new full-time position.
• Actively participated in daily store briefings to align with business priorities, sales targets, promotional campaigns, and new product launches, ensuring consistent brand messaging and execution • Delivered high-quality, personalized customer experiences both in-store and via telephone by addressing enquiries, identifying customer needs, and recommending suitable product alternatives • Maintained exceptional visual merchandising and presentation standards through precise folding, product display, stock replenishment, and overall store upkeep to enhance customer engagement • Accurately processed sales transactions, exchanges, and refunds in compliance with company policies, ensuring transactional integrity and customer satisfaction • Managed stockroom operations, including receiving deliveries, organizing inventory, and preparing merchandise for efficient shop floor replenishment • Collaborated closely with management and team members, following operational direction and supporting colleagues to ensure seamless daily store operations • Completed administrative and reporting tasks as required, providing accurate information to management to support operational and commercial decision-making • Engaged in ongoing training and adhered to company policies, procedures, and health & safety standards to maintain a professional and compliant work environment • Undertook additional responsibilities aligned with skills and capability, demonstrating flexibility, accountability, and a proactive service mindset
• Delivered consistently high-end customer experiences by anticipating guest needs, resolving issues proactively, and maintaining service standards in a fast-paced, high-volume environment • Led and motivated a diverse Front of House team, overseeing daily operations, staff scheduling, and resource allocation to ensure seamless service delivery and operational efficiency • Provided clear, positive leadership through real-time coaching, performance feedback, and direction, fostering a professional, customer-first service culture • Designed and conducted ongoing training and skill development initiatives to elevate service quality, product knowledge, and team capability • Managed departmental opening and closing procedures with a strong focus on compliance, accuracy, and operational readiness • Supported management with supervisory and administrative responsibilities, acting as a trusted point of escalation for both team members and customers • Coordinated and executed private events and functions, ensuring premium guest experiences, precise operational execution, and stakeholder satisfaction
• Delivered consistently high-end customer experiences by anticipating guest needs, resolving issues proactively, and maintaining service standards in a fast-paced, high-volume environment • Managed departmental opening and closing procedures with a strong focus on compliance, accuracy, and operational readiness • Coordinated and executed private events and functions, ensuring premium guest experiences, precise operational execution, and stakeholder satisfaction
• Provided end-to-end accounting and tax support for domestic and international clients, including traditional businesses and cryptocurrency portfolios, by accurately recording financial transactions and statutory tax filings (PND 1, PND 53, Withholding Tax, PP30, PP36) using QuickBooks and integrated third-party systems to deliver compliant, high-quality financial reports • Executed partner-led accounting and finance projects with a strong client-service mindset, ensuring timely delivery, attention to detail, and alignment with business objectives while maintaining confidentiality and professional standards
• Delivered end-to-end accounting and tax services for both domestic and international clients, including traditional businesses and cryptocurrency-based portfolios, ensuring accuracy, compliance, and timely financial reporting using QuickBooks and integrated third-party platforms • Managed full-cycle accounting and statutory tax filings (PND 1, PND 53, Withholding Tax, PP30, PP36), acting as a trusted advisor to clients by proactively identifying issues, mitigating risks, and ensuring alignment with Thai tax regulations and cross-border requirements • Served as a primary client contact for local and international stakeholders, providing clear, professional communication on complex accounting, tax, and financial matters, and delivering a high-touch, premium customer experience • Executed partner-led accounting and financial projects with precision and discretion, supporting strategic decision-making through accurate financial data, analysis, and operational execution