Skokie, Illinois, United States
• Over 25+ years of experience in supporting cross-platform hardware infrastructure, system software, and IT service operations, with a strong emphasis on ITIL methodology for change and service management. • Over 18 years of experience as a System Administrator, specializing in managing applications, operating systems, PTFs, and third-party software from ISVs. Extensive expertise in hardware upgrades on Power Systems from P5 to P10 and OS upgrades from V2R3 to V7R5. • As part of IBM i System test large config got opportunity to work with core IBMer who worked with fortune 100 Companies using IBM i systems to resolve critical issues. • Worked with CSM and AM with top IBMi customers from sizing to on-boarding, support, HA/DR, weekly team meeting and QBR at Meridian IT and Connectria(Lightedge). • 5+ years of experience of managing 4 instance of Oracle eBusiness 11i, Oracle portal on Oracle on Demand and Mercury Technology group hosted environments. • I was an integral part of the ongoing SOX IT 404 audit team, overseeing code and system configuration changes and IT operations, with audits conducted by RMS US LLP & E&Y. • Developed, implemented, and maintain on-going Disaster Recovery plan. • Implemented a 'lights-out' data center using AS400 and ISV tools, reducing ongoing support and operational costs by $100K annually. • Automated backup processes across daily, weekly, monthly, and yearly cycles using VTL, Data Domain, BRMS, Robot/Save, Robot/Schedule, Robot/Alert, Halcyon, AJS, and FSFC, enhancing efficiency and reliability. • Build and maintain strong relationships with vendors, colleagues, management, and end users to foster collaboration and efficiency.. • Always in the learning mode with modern technologies like AWS EC2, S3, AppStream, AI, Cloud Compute, DB2Mirror, Ansible, PowerVS. • US citizen.
• Supports and manage Customer tickets in Salesforce. • Provide on-site support to the Customer’s Data Center. • Pro-actively seeks opportunities to review and improve solution architecture. • Helping customer with setup and ongoing support in MIMIX, MaxavaHA and RobotHA. • Helping customer and share performance reports from iNAV and Halcyon ARS reports. • Ongoing support with Full System FlashCopy (FSFC) to Data Domain using BRMS.
•18+ years experience as Sr. Systems Administrator on IBM system i Power 9 (V7R4) , AS/400, IBM Data studio. •5+ years of experience in managing Oracle eBusiness 11i, Oracle portal on Oracle OnDemand, and other hosted environments. https://www.spplus.com/
AS400, Unix, Microsoft Exchange, System administration and user support https://www.vedsoft.com/