Vancouver, Washington, United States
Experienced Manager with a divergent career working within the Automotive and Industrial industries with proven success. Strong in operational and program development, skilled in negotiation whether its office, onsite or working remotely. A team building manager that is passionate about KPI's with data collection using Six Sigma and Lean philosophies to drive the analytics for efficient one team/one goal mindset.
Run all day to day operations of wheel repair and reconditioning of mobile (onsite) fleet as well as full service straighten, weld, powder coat/paint of custom and factory restoration. Daily P&L monitoring and weekly reporting to ownership. Additional responsibilities: Yearly budget, shop equipment purchase and maintenance, fleet purchase and maintenance, inventory control, customer/client service and support, employee scheduling/payroll/matters, data collection and analytics
Design and implement a strategic sales plan that expands company’s customer base, including territory breakdown to maximize efficiency. Built and formed strong, long-lasting customer relationships by developing partnerships, Format systems to replicate franchise business model.
Oversaw day to day operations for Commercial Division, outside sales, service as well as onsite inventory and system controls. Installed retread (tire) program to pair down options for the sales team. thus allowing stronger inventory controls on tread rubber as well as finished product on demand. One source billing, reduced sales and service hours, based on Six Sigma and Lean Manufacturing concepts.
Remote Position - New Division; Cargo/Industrial Open and establish new business in the industrial market with MRO products. Establish clients needs, expectations and learn how to assist in their success. Build partnerships through sales team to expand, develop and divide territories.
Opened new territory for distribution of Commercial (medium truck {semi}) tires. Build individual portfolios for each client overall cost of ownership on existing tire program. Establish solutions to decrease expense as a whole, not on individual tire cost. As Goodyear is a self-proclaimed designer brand, analytics are key to determine lost fuel, wages, late fees, lost freight due to tardy time frames from down time... Implemented new programs via newsletter and onsite "classes" and tours of facility to form partnerships.