Luxembourg
With over 24 years of experience in the IT industry, I am the CEO and founder of Aurrera Consulting, a consultancy firm that delivers consistent, high-quality results to large organizations in the areas of digital transformation, operational improvement, and change management. My mission is to help clients achieve their strategic goals by implementing innovative and effective technological solutions that boost processing speed and accelerate business transformation. As an IT transformation expert, I have successfully delivered expert recommendations and managed integration and implementation projects for companies in various sectors, such as finance, telecom, and public services. I have also researched and documented new processes for IT teams, working directly with users to gather business requirements and inform proposed enhancements or improvements. Additionally, I have overseen all aspects of projects from start to finish, including scheduling, resource allocation, guidelines, deadlines, and risk management, communicating regularly with IT management and users regarding project status and issues.
Project Manager - DORA Technical Implementation (IT, CyberSecurity) * Leading the project for DORA (Digital Operational Resilience Act) compliance, focusing on enhancing the institution's digital resilience. * Managed planning and deployment of Zscaler ZTNA solution, ensuring secure access to applications and services. * Oversaw the deployment of a Configuration Management Database (CMDB), centralizing and streamlining asset and configuration management. * Enhanced monitoring capabilities by spearheading the development of a crisis management dashboard, serving as a central command center during crises. * Implemented an externalized backup solution, improving data redundancy and recovery capabilities. * Managed the migration from the existing backup solution to the new system, ensuring data integrity and minimal disruption. * This project is crucial in aligning the institution with regulatory requirements and enhancing its overall operational resilience. My role involves detailed project planning, cross-functional team management, and ensuring smooth execution of complex technical implementations.
Aurrera Consulting is a consultancy firm that delivers consistent, high quality results to large organisations in the areas of digital transformation, operational improvement and change management. Delivering expert recommendations and managing integration and implementation projects for companies in need of technological solutions or transformations. Researching and documenting new processes for IT teams while working directly with users to gather business requirements and inform proposed enhancements/improvements. Managing all aspects of projects from start to finish, including scheduling, resource allocation, guidelines/deadlines, and risk management; communicating regularly with IT management and users regarding project status, areas of concern, and deliverables. Proven success in driving strategic IT / business consulting engagements, coupled with my enthusiasm and dedication to facilitating outstanding business success.
3 Years at [Financial Institution], Luxembourg * Planned and executed a 3-year migration and transformation to Azure Cloud, including timeline and budget management. * Integrated technologies like MongoDB, MSSQL, AKS, Application Gateways, Elastic Search, and other Azure services, modernizing infrastructure and enhancing performance. * Managed user migration from file servers to SharePoint and Teams, streamlining collaboration and communication. * Led Exchange On-Prem to Exchange Online migration, replacing IronPort with Microsoft's security elements for enhanced email security. * Handled financial aspects of Azure Cloud costs, focusing on resource optimization and accurate budgeting. * Transformed operational processes for alignment with cloud capabilities, ensuring smooth transitions and effective technology adoption. * Chaired architectural committees to select the best technological solutions, meeting specific institutional needs. * Collaborated with various departments, aligning project objectives with development, IT operations, and business stakeholders. * Directed change management, training teams for a successful transition to new technologies and processes. * Change Management: Played a key role in organizational change management, training, and guiding teams through this significant transition, ensuring successful adoption of new technologies and processes. This role significantly enhanced my skills in complex project management, technical leadership, and organizational transformation, while making a substantial contribution to the modernization and efficiency of the financial institution.
Manage projects and activities spanning across IT operations, administration, networks, infrastructure, applications and databases. Oversees the planning and execution of technology operational changes, support, enhancements, decommissions and maintenance to meet contractual needs and handle Incident Management. Utilizes reach back into the organization to ensure the use of industry best practice based processes and procedures for managing Oracle Database, Oracle Fusion Middleware (FMW) and Oracle Hardware including Oracle Engineered Systems, as well as adherence to eProseed technology standards and enterprise solutions. Consults with appropriate management staff to clarify system and program requirements, identifies problems, and determines the extent of upgrades/modifications and support required.
Responsible and accountable for developing and executing business strategies to deliver growth in accordance with the strategic plans. Responsibility for new business development, negotiations and commercial contracts in line with proposed budgeted growth.
Ensures the right initiatives are undertaken and the benefits are being fully realized throughout the enterprise Creates a measurement system and/or to to assess awareness, understanding, buy-in and support of change management activities Develops a feedback mechanism at strategic touch points to facilitate open discussions of organizational improvement opportunities
In Transition period, before on-boarding the definitive Service Delivery Manager for MSP-2 contract, coordinating and directing the activities of the service delivery team (97 FTE) to ensure set goals are achieved.
Deliver ITSM Transition Projects and Programmes in line with recognised best practice methodology (managing risk, governance, quality assurance, issue resolution, reporting), where the successful implementation of service resource skills and processes are just as critical to project success as technology.
Responsible for development, implementation and management of IT Operations and service level management. Reporting configuration, ITSM tooling implementation project. Ensuring delivery of high quality projects always within time, cost and quality parameters on network, infrastructure, Database and applications (including SAP).
Led a global team consisting of onsite and offshore internal and external resources. Provides ITSM technology assessment and guidance of new and existing monitoring technologies. Utilizes strategic planning and IT best practices to achieve short and long term goals set by the Executive Directors.
Carried out project solution review (analysis technical requirement like performance, security, hardware and software requirement, disaster recovery), sign-off (function requirement, workplan, RACI chart, process flow chart and test cases) and document delivery (solution blueprint, infrastructure blueprint etc)