Nigeria
I am an Administrative Virtual Assistant and Customer Support Virtual Assistant with training in helping businesses stay organized and deliver excellent customer experiences. I have hands-on experience using certain tools, to manage administrative tasks, organize information, support customers, and improve day-to-day operations. I am detail-oriented, organized, and committed to providing professional support through email management, calendar management, customer communication, data entry, scheduling, internet research, and CRM management. I am currently seeking remote opportunities where I can contribute to business growth while continuing to develop my skills. "📋 View my portfolio: https://app.notion.com/p/Paschal-Anokwute-Lead-Generation-VA-Portfolio-38657ab13b1880e38337dac2d5ae115e?source=copy_link
• Designed and organized a Trello board to manage tasks and track project progress, applying VA project management principles • Managed inbox organization and calendar scheduling exercises as part of administrative support training • Practiced customer service workflows including ticket handling, response time discipline, and professional tone for resolving customer inquiries • Conducted flight booking research for a simulated client travel request, comparing pricing and routing options • Completed hands-on coursework in virtual assistant fundamentals including scheduling, organization, and client communication