Pascal van Minderhout

Senior Account Director @Forrester | Helping leaders to become customer obsessed

The Randstad, Netherlands

About

Forrester empowers global business and technology leaders to put customer obsession at the core of their strategies, and as Senior Account Director for the Benelux region, I collaborate with top-tier end-user clients to achieve this mission. My work is fueled by proprietary research, actionable insights, and advanced consulting frameworks, enabling organizations to navigate transformation while delivering sustained growth. With a focus on aligning leadership, strategy, and operations, we help clients build robust customer-centric models that drive measurable impact. With over three years of experience at Forrester and a strong background in cybersecurity and managed services, my approach integrates strategic thinking and innovative solutions to meet complex business challenges. Previous roles in sales and partner management have honed my ability to develop impactful partnerships, particularly in government and media sectors. I am passionate about fostering collaboration and leveraging insights to chart bold paths for organizational success.

Experience

  • Senior Account Director at Forrester
    Oct 2021 - Present · 4 yrs 9 mos

    In my role, I partnered with leading global organizations in the Benelux region to enhance their customer-centric strategies. By utilizing Forrester’s extensive research and insights, I empowered business leaders to embrace change and drive growth. My efforts resulted in significant improvements in client engagement and satisfaction, showcasing the value of customer obsession in leadership and operations.

  • Senior Sales Executive at Infradata
    Jan 2020 - Oct 2021 · 1 yr 10 mos

    At Infradata, I played a pivotal role in driving sales and expanding our client base within the government sector. By forging new partnerships, I successfully secured multiple high-value deals, significantly enhancing our market presence. Additionally, I managed our managed services portfolio for media clients, ensuring their needs were met with innovative solutions that added value.

  • Eurofiber (4 yrs 1 mo)
    • Manager Partner Sales
      Jul 2017 - Jan 2020 · 2 yrs 7 mos

      • Leading team selling to System Integrators and Channel Partners • Developed successful multi-tier Partner program (Service providers, Cloud providers & Distributors) • Aiming to triple revenues in next 5 years

    • Segment Manager System Integrators
      Jan 2016 - Jun 2017 · 1 yr 6 mos

      International provider of industry leading digital infrastructure. Largest open network provider in the Benelux. Owns and operates 4 regional datacenters in NL. More than 280 professionals & 28.000 km network. Our services and network are highly appreciated by our customers: Services 7.7; Network 8.3

  • Sales Director Wholesale Europe at Global Cloud Xchange
    Jan 2011 - May 2015 · 4 yrs 5 mos

    Global Cloud Xchange (GCX), formerly Reliance Globalcom, brings together the synergies of Reliance global businesses encompassing Capacity Sales, Managed Services and a portfolio of products & services comprising of Internet Solutions and Value Added Services. GCX owns the world’s largest private undersea cable system spanning more than 67,000 route km. • Global account responsibility for a number of European carriers, non-profit companies (CERN, GEANT) and e-commerce companies • Direct sales (Challenger approach) to procurement and customer’s executive management • Indirect sales through carrier’s sales channels • Management of virtual international sales and bid teams • Achieved 100+% of sales targets in 3 consecutive years

  • Senior Account Manager at Forrester Research
    Sep 2007 - Dec 2010 · 3 yrs 4 mos

    Forrester’s data-driven insights and objective advice enable professionals to create and execute successful business and technology strategies. • Global account responsibility for large international systems integrators - Top 10 revenue producing accounts in Tech Industry vertical in Europe • Indirect management responsibility for local reps in France, US and India • Business development role in the Benelux software development community (Cloud Computing, SaaS) through consultative selling (SPIN) • Global account revenues grown by 20% year-on-year