Delhi, India
With 10+ years of experience across Product Management, Project Management, and Data Analytics, I specialize in building and scaling SaaS and data-driven products that deliver measurable business impact. I have worked with global organizations like MongoDB, SHL, and IBM, leading end-to-end product and project execution in fast-paced, cross-functional environments. At MongoDB, I drove product strategy and delivery for critical platform features such as Horizontal Auto Scaling, Sharding, and Distributed Data Architecture—leading initiatives from ideation through Early Access Programs to GA launches. I have consistently partnered with engineering, data, and business teams to ensure scalable, reliable, and high-adoption product outcomes, while also leading and mentoring teams to deliver at scale. My approach is deeply data-driven, leveraging tools like MongoDB, SQL, Excel, Power BI, and Tableau to build KPI frameworks, self-serve dashboards, and actionable insights that guide product decisions and optimize performance. I bring strong expertise in Agile (Scrum) delivery, stakeholder management, roadmap planning, and program execution, ensuring alignment between business goals and technical delivery. Having consulted across industries such as healthcare and retail, I excel at translating complex business problems into scalable product solutions that drive adoption and efficiency. I am passionate about evolving into an AI-driven Product Manager, leveraging Generative AI, automation, and intelligent systems to build next-generation products. I am currently strengthening this direction through a Forward Deployed Engineering course and hands-on exploration of AI-powered tools and architectures. I thrive at the intersection of product strategy, technology, and data, with a strong focus on building impactful, scalable, and future-ready solutions. #ProductManager #TechnicalProductManager #ProjectManagement #ProductStrategy #Agile #Scrum #RoadmapPlanning #StakeholderManagement #SaaSProductManagement #DigitalTransformation #AIProductManager #GenerativeAI #Automation
• Led product definition and go-to-market execution for Horizontal Auto Scaling, enhancing platform reliability for enterprise clients. • Owned the product roadmap for Encryption, Scaling, Sharding capabilities, ensuring high-throughput data architectures for large-scale deployments. • Designed self-serve dashboards in Tableau and Power BI, enabling data-driven decisions for Product and Leadership teams
Managed multiple cross-functional technology and analytics initiatives across product, engineering, customer success, and operations teams, ensuring successful project execution within defined timelines and business objectives. Led end-to-end delivery of enterprise-scale Early Access Programs, coordinating stakeholder alignment, sprint planning, release tracking, issue resolution, and rollout governance for strategic product capabilities. Developed detailed project plans, delivery roadmaps, RAID logs, status reports, and KPI dashboards to improve project visibility and executive decision-making. Collaborated with engineering and analytics teams to drive Agile execution using JIRA and Scrum methodologies, improving sprint delivery efficiency by 25%. Conducted risk assessments and proactively resolved delivery blockers, reducing project delays and improving operational continuity across global teams.
I effectively managed multiple projects while providing strategic consultation to clients based on their needs. • Conducted trending analysis using tools like MongoDB charts, Sigma, and Tableau to visualize data insights. • Prepared comprehensive project plans and schedules, ensuring alignment with project requirements throughout the lifecycle. • Facilitated feedback surveys via Qualtrics and Tech Validate to gather client insights and improve service delivery.
• Managed end-to-end project cycles for multiple Fortune 500 clients, including Walmart and Pfizer. • Developed and presented customized dashboard reports and project status updates using advanced data visualization techniques. • Collaborated with product development and engineering teams to conduct UX analysis and strategic consultations. • Achieved a significant increase in CSAT from 80% to 95% and NPS from 49% to 68%.
Supported enterprise IT and business transformation projects across cross-functional teams, ensuring alignment with delivery timelines, business goals, and operational requirements. Gathered and documented business and technical requirements, prepared BRDs/FRDs, process documentation, workflows, and project status reports. Worked closely with development, QA, and business stakeholders to manage project execution, requirement clarification, and issue resolution. Assisted project managers in project planning, resource coordination, sprint tracking, and risk management activities. Conducted extensive data analysis using SQL and Excel to support operational reporting, business insights, and process optimization initiatives. Maintained project governance documentation, action trackers, dependency logs, and stakeholder communication plans. Improved reporting accuracy and delivery timelines through automation and dashboard-driven tracking mechanisms. Participated in Agile ceremonies and collaborated with distributed teams across multiple projects and workstreams.
• Provided technical assistance at IBM, addressing company-specific issues related to applications, Outlook, and Active Directory. • Collaborated with teams to support application requirements, ensuring seamless operations for users. • Developed strong problem-solving skills while troubleshooting various technical challenges.
Supported global enterprise product operations, issue resolution, and SLA management within a high-volume customer support environment. Coordinated with cross-functional teams to resolve technical issues, escalate blockers, and improve operational workflows. Contributed to service quality improvements and customer experience initiatives through process coordination and issue analysis.