Mumbai, Maharashtra, India
Vice President (Decision Analytics) at HSBC, with 8+ years of rich professional experience working at Fortune 500 BFSI firms (HSBC, Citibank, United Health Group, Deutsche Bank), NGOs (Helpage India, Nirmaan), and startups (Startup Leadership Program). Specialized in credit cards, risk management, and stakeholder management. B.E. (Hons.) graduate with a major in Electronics and Instrumentation from Birla Institute of Technology And Science, Pilani, India.
Monitored Citi’s Retail Services (Private Label & Co-Branded Credit Cards) portfolio for 70M+ customers, analyzing behavioral trends and financial impact, and delivering data-driven insights that influenced strategic decisions at the senior leadership level.
Developed big data solutions to optimize clinical review and claims reassignment, improving efficiency and reducing turnaround time. Recognized with a leadership award for organizing an annual analytics event and secured third place in a global hackathon for developing call routing prototype solution.
Conducted credit analysis and assigned Probability of Default Ratings to Corporate and Institutional counterparties, evaluating business and financial risks through in-depth assessment of operating environments, business models, financial statements, and cash flow forecasting for seven entities.
Led admissions and marketing efforts for SLP's five global chapters, driving outreach and engagement.