Gurgaon, Haryana, India
I am known for (1) Conceptualising and incubating new businesses (2) Creating systems to scale businesses bring order into chaos (which is required post starting-up) (3) Making myself redundant by creating a strong empowered team and giving them visibility. My focus is to reach #3 so that I can explore additional opportunities, workstreams to drive growth for the organisation, myself and the team. I have worked across multiple executive positions throughout my career at roles in Operations, M&A, Asset Management, Product Management, Strategy, Board Governance, Advocacy and have thrived in each. I have stepped out of Corporate roles to explore few of my own business-ideas. My 15+ career has been spent primarily at Healthcare, Hospitality and Consulting. My personal and professional experiences have taught me the following about myself: I can create businesses, taking it from an idea to execution at minimal cost - Solving business problem statements in a tech (product) led solution - Engage with on-ground stakeholders to understand the nuances and solve for high priority issues - Good gut instinct but back it with data I can create resourceful solutions to execute, motivate and empower team - I am always on the lookout for low-cost solutions utilising a mix of inhouse and external resources - I focus on empowering and visibilising the team; however the buck on deliverables stops with me - I am comfortable managing global teams, having hired and led smart talent across continents I am constantly exploring for new frontiers of efficiency - Productivity tools, coding are incremental activities to keep my learning button on - Leveraging AI to build tools to solve problems - Meeting new people to discuss requirements/skill-sets for the next decade is a common theme Key capability areas - Growth Marketing, Product Management (New Areas being handled) - P&L responsibility in Healthcare, Asset Management (Hospitality) - M&A in Healthcare (Hospitals), Hospitality (Hotels in US, India) - New business incubation, growth: Pathology business, Teleradiology, Pharmacy-supply Chain - Sales growth strategy and execution - Salesforce management - Acquisition due diligence: Business, Facility, Legal, Financial - Organisation re-design - Performance and margin improvement
Bootstrapped company. Built and ran an Ordering Platform across Pharmacy retail chains for Central Purchase Teams. Benefits: - Saves 2-3 hours daily per FTE for the Purchase team FTEs - Higher fulfilment rate (95%++) - Faster intimation on bounce items (<2 hours) - Bounce report analysis (by supplier) - No incremental setup required for Supplier Features: - Bulk order uploads (reduces effort and time significantly) - SKU Mapping tools (developed with Data Science), enables mapping of 10000+ SKUs in <15 mins Architect of Know-Your-Medicine Application: - Developed an application for the Ministry of Youth Affairs and Sports - Application enables users to check their medicines for the presence of any prohibited substance. - First application globally to have an image-based search
Head, Product Management (Global) : Drive growth via products - Product areas: OYO Apps (Consumer, Merchant) - Focus: Traffic, Customer acquisition, Customer engagement via organic methods - Launched new products: Games, (revamped) Referrals, Discover (new customer acquisition), - Playstore Management - Data Science: Customer Lifecycle Value Models, Pricing models
- AUM of $500M - First employee of the company - Led $100M+ deals to acquire hotels in US (Purchase, property handover and Post-Merger integration) - Managed Assets across US and India - Hired and developed local teams across two continents to manage daily operations. - Successfully navigated COVID with a on-ground cost-restructuring plan
Max Healthcare - Incubated and managed Teleradiology at Max Healthcare; Rs. 1.5 cr. in 12 months (all incremental) - Incubated MaxLab business at Max Healthcare - Two acquisitions at Max Healthcare: Co-ordinated PMI and Board updates - Head BPMA (reporting to CEO) leading Budgeting, Forecasting; driving Growth & bottomline Max India, Chairman's Office - Advocacy: Represented Max at CII, FICCI, NATHEALTH, NITI Aayog subcommittee - Co-ordination with JV Partners - Board Governance matters - Portfolio performance and improvement