Mumbai, Maharashtra, India
+20 years of experience in IT in Retail, Travel, and eCommerce domain Strategize, establish, direct, control, and organize the procurement, development, maintenance, and use of any tools/application/solution within the organization/business division. Play a role of a Solution Architect of the organization and course correct the gaps. Effectively managed the cost optimization of the function by adopting various methods to reduce the Annual Operating Plan. Lead Warehouse Management (with Aramex), Payment Gateway (EBS, HDFC, Bill Desk CCAvenue), IVR Payments (Atom), ATG e-Commerce Solutions, Risk Management (EBS, CyberSource) during the e-Commerce tenure. Various Business Problem statements are addressed using a single architecture window such as Sales Incentive Payout Program, Daily Sales Reporting, Sales and Stock Visibility of the non-EBO doors. Have hands-on experience in the implementation and roll-out of various Business Application such as CRM, Loyalty management (with Capillary Technologies), Wondersoft eShop-aid PoS (Ruosh) in the offline retail stores. Strategize the SAP FMS implementation in Tommy Hilfiger and Calvin Klein along with Oracle XStore and Oracle Customer Engagement. Launched the Mobile app for staff welfare in the current tenure.
Implement the IT Strategy in several division/brand companies within Arvind Limited. Some of the brands under the portfolio of Arvind. Fashion Brands Limited- Prym and Shuffle Sports Lifestyle Limited- Cole Haan, Heatwave, Bugatti, Arrow, USPA, Flying Machine Arvind Premium Limited -Johnston & Murphy Tommy Hilfiger and Calvin Klein
IT Strategy, Business Continuity, New Projects Roll-out, IT Operations, Governance, Risk and Mitigation
Understand organization's direction, structure, and requirements. Analyzes business needs. Documents and analyzes required information and data. Prepares requirements, specifications, business processes and recommendations. Understands technical design specifications. Conducts testing according to plan (User Acceptance test plans). Develops internal and external meeting objectives and agendas. Streamlining the various project/tasks to the team/developers. Pro-actively initiates, develops, and maintains effective working relationships with team members. Prioritizes multiple tasks effectively. Analyzing the efficiency of various resources at regular intervals Highlighting the bottlenecks of deliverables tasks/projects to the management. Specialties: Business Solution Definition, Project Management, Testing, Requirements Analysis, Technical Understanding, Anticipate Business Needs, Process Definition