Quezon City, National Capital Region, Philippines
Embarking on a Tech Adventure: My journey in the tech industry began at Thumbtack, a dynamic platform reinventing how customers connect with local service professionals. Here, I honed my skills in streamlining operations and enhancing user experiences. Scaling New Heights: At Motive (formerly KeepTruckin), I embraced the challenge of building and leading a robust Sales Development Representative (SDR) team. Our efforts were pivotal, contributing a staggering $15 million in annual recurring revenue. Venturing into AI: Scale AI offered a new frontier, where I led the expansion of a quality specialist team and managed a vast network of remote contractors. This role was crucial in providing the training data essential for AI model development. Crafting Excellence at ClickUp: Joining ClickUp marked a significant milestone. I established and grew the customer support team from the ground up, turning it into a multifaceted unit integral to the company's diverse operations, including analytics, finance, sales, and talent acquisition. Let's Connect: My career is a testament to the transformative power of technology and strategic team building. If you're navigating the exciting tech landscape or passionate about driving growth through innovation, I'm eager to connect and exchange insights!
AirPinpoint is a SaaS asset tracking platform. I came in early to build the sales and customer foundation from the ground up. Run cold outreach and prospecting to identify and qualify new business opportunities Conduct product demos end-to-end for inbound and outbound leads Manage inbound follow-ups — ensuring no qualified opportunity goes cold Maintain CRM hygiene and pipeline visibility across all active leads Support new customer onboarding to drive early activation and retention Use Claude and AI workflows daily for lead research, outreach personalization, and faster follow-through
Built a commercial cleaning business from zero to a self-sustaining operation with 30 crew members — without outside funding or a technical background. Established sales and marketing process that drives consistent inbound leads via Facebook Built and managed operations using ClickUp as CRM — later replaced it with a custom-built CRM/ERP using Claude and AI tools Hired and developed a management layer that runs daily operations independently Transitioned from operator to owner — business runs without me in the day-to-day
Compliance and Governance Specialist November 2025 - June 2026 (8 months) Makati, NCR, Philippines Led successful BOI entity registration and regulatory launch — navigated complex government requirements to establish legal operations in the Philippines. Coordinated BOI registration and LGU compliance requirements from ground zero Ensured full labor, tax, data privacy, and statutory compliance across pre- and post-launch phases Built governance documentation and compliance SOPs for audit readiness Partnered with law firms, consultants, and government stakeholders to accelerate launch timelines Delivered compliance playbook and operational handover to local team
Building Forethought's global team. Sourcing top talent, designing effective onboarding programs, and fostering a high-performing team culture.
First hire for Team Philippines. Built and scaled the first offshore Customer Support of ClickUp Managed all aspects of support operations, including payroll, People Operations, talent acquisition, procurement, and onboarding. Became the go-to person for all operational questions, ensuring smooth, scalable, and efficient operations.