United Arab Emirates
Senior executive with experience in leading complex delivery programs and building long-term client partnerships across the Middle East. Passionate about innovation, measurable impact, and enabling high-performing teams to deliver sustainable growth.
Account Delivery Lead overseeing complex delivery programs for a leading telecom operator in the Middle East. Responsible for governance, execution, and overall delivery performance, ensuring quality, alignment, and client value.
Customer Tech Lead, Sales & Commerce Middle East
Major UAE Convergent Telco Operator: IT Architect with responsibility to define the target IT Digital Omnichannel Decoupled Architecture and corresponding Operating Model. Major UAE Convergent Telco Operator: Project manager and delivery lead for transformation projects, including a Virtual Assistant, the upgrade of Campaign Management solutions for B2C and B2B and the enablement of advanced analytics capabilities to support CVM and customer care. Major UAE Convergent Telco Operator: Solution Architect for an IT Transformation assessment and strategy, based on Omni-channel and Centralized product Catalog architecture.
Major KSA Convergent Telco Operator: Delivery Manager for an IT PMO project, focused on establishing a capacity-driven demand practice and review the service delivery lifecycle processes, KPIs and governance. Major KSA Convergent Telco Operator: AD Delivery Manager within Client application development project. Main responsibilities on governance for overall capacity management and projects planning of 7 Systems in BSS and OSS areas. Main activities in scope of the team are functional and technical design, development and test of both packaged and custom applications, based on a 2 levels delivery model across KSA and India. Major KSA Convergent Telco Operator: E2E Design team Manager within Client application development project, involving multiple lines of business on both BaU and Transformation track. Main activities in scope of the team are requirement consolidation, feasibility study and functional design. Major KSA Convergent Telco Operator: Solution architect with responsibility to design an E2E solution for back-end systems involved in a campaign management project.
Major KSA Convergent Telco Operator: Enterprise Application Integration SME with responsibility to provide contribution to an SDLC re-engineering program (from process to artifacts). Also engaged in Master Data Management and Enterprise Architecture streams, to provide solutions from integration perspective.
Design/implementation/testing of data acquisition systems. Working with PIC microcontrollers, strain gauges, accelerometers.