Gallarate, Lombardy, Italy
Il passaggio a Private Banker ha rappresentato un momento di svolta nella mia attività e mi ha permesso di focalizzarmi sulle esigenze della clientela private
▪ Contributing to the smooth and efficient running of the front Office, providing exceptional guest experience at check in, check out and during the guest stay. ▪ Daily supervision to include staffing, training, discipline and monitoring performance to ensure adherence to all receptionist and bellman service standards ▪ Responsible for staff understanding of brand standards, philosophy and specific position processes ▪ Cover the Manager on duty role