Austria
With over 33 years of professional experience, dedication and genuine passion in the field of Information Technology, my journey has been characterized by technical expertise, strategic thinking and effective leadership that have led international teams and projects to success. My entrepreneurial mindset has consistently fueled a proactive forward-thinking approach to challenges, ensuring that I stay ahead of stakeholders demand while keeping cost efficiency in mind. I am highly self-motivated, drawing from a robust technical foundation and complementing it with strong analytical and communication skills. Creativity has been a cornerstone of my career, enabling both myself and my international teams to design innovative solutions and approaches to problem-solving. I am enthusiastic about leveraging my extensive experience to contribute to the upcoming challenges.
• Led and managed a global IT team overseeing the installation, configuration, and operations of Point of Sale (POS) software in 1500+ stores on 2000+ workstations across 30+ countries. • Designed and implemented frontend and backend components automating Disaster Recovery procedures, resulting in over 80% efficiency gains. • Coordinated international teams across Europe, Hong Kong SAR, and North America, facilitating seamless project transitions and knowledge transfers. • Conceptualized and developed a suite of customized support applications improving support team efficiency and transparency in documentation. • Responsible for overseeing external audits by PwC and EY on IT Retail processes.
• Led an IT team overseeing backend systems of Point of Sales and Merchandising Planning solutions and interfacing with Customer Engagement, Staff Planning and Traffic Counting cloudbased solutions. • Developed a files-based interface between Retail and SAP systems, saving 300k+ euro annually. • Implemented continuous improvement initiatives, reducing support tickets by 5% to 30% over several years. • Managed hiring processes and guided team members in career development from junior to expert positions.
• Defined and implemented QA processes, coordinated testing activities, and managed release and deployment.
• Designed and developed user interfaces for computational stochastic mechanics and reliability analysis
• Led a team implementing ERP, F&A, CRM solutions tailored for healthcare organizations.
• Implemented ERP, F&A, and CRM solutions for public healthcare organizations.
• Developed applications for various clients in different sectors, including banking and telecom.