Bengaluru, Karnataka, India
With over 7+ years of progressive experience in business development, key account management, and post-sales strategy, I specialize in creating end-to-end customer success journeys — from first contact to long-term retention and growth. Currently serving as a Senior Post Sales Manager at Emversity, I lead initiatives to ensure customer onboarding, financial transparency, and degree-related compliance are clearly communicated and executed. I’ve built structured verification processes that help prevent mis-selling and increase learner satisfaction. Alongside, I work as a Senior Business Advisor with BizMagnets AI, supporting early-stage startups in refining their go-to-market and client retention strategies. At Vigocare, I handle high-value partnerships and enterprise relationships as a Senior Key Account Manager, focusing on healthcare solutions, strategic renewals, and client engagement. Previously, at Prosperr.io, I managed B2B client portfolios, improved upselling strategies, and implemented account-based marketing practices. During my 4-year tenure at BYJU’S, I developed strong expertise in consultative sales, building trust-based relationships in the EdTech space — which continues to influence my customer-centric approach. I hold a Bachelor's in Engineering in Biotechnology from Amity University, which shaped my analytical thinking and discipline — traits I apply daily across sales and operations roles. I’m passionate about building operational clarity, reducing churn, and creating seamless post-sale systems that scale with the business. 💡 Let’s connect if you’re building customer success processes, improving post-sale workflows, or scaling high-touch client operations in EdTech, SaaS, or B2B ventures.