Pankaj Upadhyay

Vice President | Client Partner - Strategic Accounts | Customer Success | Financial Services

Irving, Texas, United States

About

As Head of Strategic Alliances & Partnerships - Responsible for growth, scale and collaboration with key strategic Partners. Client Partner for US & APAC. Accountable for Key client partnerships around Data BI & Analytics Services (Big Data, ETL, BI Reporting vizualizations, Adv. Analytics) for strategic accounts – Tier-1 banks and Fintechs. Creative, results driven experienced IT Professional with 19 years of proven experience in IT Consulting, Business Analysis, Digital and Agile Engineering, Service Mgmt, Program delivery, Project Management, Vendor management and implementation of Banking IT solutions across the globe. Strong domain knowledge in Banking and Retail business, coupled with proven leadership skills in project planning and execution, stakeholder management, Risk management, Mentoring (IT Innovations), Team/People management, Facilitate requirement gathering workshops. Worked with and managed large teams at both offshore and onsite locations including UK, Nigeria, Iran, Ukraine, Philippines, Vietnam and Bangladesh. Associate Vice President Senior Manger - Engineering Manager - Applications Management Project Manager Business Analysis IT Consultant Specialties: Stakeholder management Project Management People Management Business Analysis Product development & Implementation IT Consultancy

Experience

  • Vice President - Client Partner Strategic Accounts at Maveric NXT Inc. USA
    Aug 2023 - Present · 2 yrs 11 mos

    Passionate and Diligent about bringing technology solutions to enable Customer Success. Align our Service offerings with Client strategies, Create value and hence Grow together. Strategic partnerships with leading Global Banks in America, for Business & Technology transformations. Lead and manage strategic relationships and grow banking and financial services business in America. Accountable for Leadership in Key Client Partnerships, Business Development, Account Management, Lead Generation, Deal Negotiations, Pricing Strategy, Go-to-Market Strategy, Identifying New Revenue Streams, Rapid Revenue Growth Offer innovative service offerings to Financial Services Clients and Accelerate Next in Digital Banking.

  • Maveric Systems Limited (Full-time · 8 yrs 4 mos)
    • Strategic Alliances & Partnerships - Vice President
      Jul 2021 - Sep 2023 · 2 yrs 3 mos

      Opportunities increase when we help others win. A WIN FOR OUR PARTNER IS A WIN FOR US! Developing & leading strategies, sourcing, and negotiating high impact sustainable partnerships to drive direct and indirect revenue growth for Chorus, thus increasing competitive advantage in marketplace. Developing deep competencies and adequate capacities in the partner offerings. Developing integrated offerings and establish ourselves as a Preferred Banking-Technology partner globally. Go-to-market with partners to create value for our customers.

    • Vice President
      Apr 2019 - Sep 2023 · 4 yrs 6 mos

      Heading Data technologies practice at Maveric where we focus on being a strategic partner for all the Data and Analytics needs of our clients. With “customer first” and “product centric” approaches, we partner with organizations to build, scale and monetize strategic data assets. > Enabling the Insight-led decisions by providing On-demand Data, Engineered for Accuracy. > Leading Data-driven transformation programs implementing Domain-led Data engineering, BI & Analytics solutions in APAC and US regions > Developing Ready to use Data pipelines, Low-Latency Data Analytics architectures, Data Quality & Data Validation solutions

    • Associate Vice President – Data Analytics & BI
      Jun 2015 - Apr 2019 · 3 yrs 11 mos

      Established a deep Data technologies practice, where we focus on being a strategic partner for all the data and analytics needs of global Banks & Fintechs. With “customer first” and “product centric” approaches, we partner with organizations to build, scale and monetize strategic data assets. Create a Data technology lab for end to end Data technology solutions - ETL (Ab Initio, Talend, SAS, Informatica, Datastage), Big Data (Hadoop, Spark, Kafka, Nifi), BI Reporting (Tableau, Microstrategy, Power BI), Analytics (R, Python, SAS, C#). Create unique Data technology solutions for Banking accounts in Europe and US Focus on building newer services, point solutions, frameworks and accelerators. Solution Development and and Conversion of opportunities Pre-Sales - Banking Solutions

  • Tesco (8 yrs 6 mos)
    • Senior Manager - Tesco Bank IT
      Nov 2012 - Jun 2015 · 2 yrs 8 mos

      Heading Digital development delivery projects of Tesco Bank & Management of Bank Development & Test environments in India Office.

    • Manager - Applications Management, Tesco Bank IT
      Apr 2010 - Aug 2013 · 3 yrs 5 mos

      Accountable for building high performance team & Banking/Insurance capability from ground up for Tesco Bank application management, manage 24x7 service for Tesco Bank Banking & Insurance solution and ensure end to end Service availability. Coach, mentor and lead personnel within a team environment and Drive Continuous Service Improvements.

    • Senior Business Analyst
      Jan 2007 - Apr 2010 · 3 yrs 4 mos

      Worked as a Senior Business Analyst for Store Ordering Systems. Delivered high profile Store Wastage handling and improved Sales Forecasting projects. Active member of Tesco IT Innovations initiative and mentored a team to develop innovative solution for better managing the Stock Records in the store and distribution centres.

  • Senior Implementation Consultant at Misys
    Nov 1999 - Dec 2006 · 7 yrs 2 mos

    7 years of IT experience in the Retail Banking Software technologies, the main areas being Development, Support, Consultancy and Training bank staff. I worked as a Consultant for various Banks retail banking products like Saving, Current, Fixed Deposits, Cards, Customer Relationship management, teller function, Cash management, Back office, Loan origination and Loan/Lending products. Extensively travelled to many countries on long term assignments like Nigeria, Iran, Ukraine, Philippines and Bangladesh. to provide consultancy services at different Client banks to implement Misys IBS Applications like BranchPower, BankMaster, Equation Banking System and Equation Banking Automation and Islamic banking solution.