Mumbai, Maharashtra, India
Strategic and high impact sales and customer success professional with extensive experience managing large and major enterprise clients, driving renewals, accelerating product adoption, and delivering measurable business outcomes. Recognized globally for performance excellence, quota achievement, and leadership across multiple organizations. Adept at stakeholder management, cross functional collaboration, and building long term customer advocacy..
• President's Club Winner at LinkedIn. • Manage annual portfolio of 5M$ business. • Spearheaded the transformation of talent acquisition strategies for search & staffing clients through innovative LinkedIn products and leading key strategic partnerships. • Collaborated with enterprise clients CEO, COO, CTO, CHRO and other C-level execs to optimize hiring processes and enhance the talent ecosystem. • Leading the engagement between LinkedIn and key enterprise clients including key stakeholder management • Leading the business retention and growth while managing CSM and support for key accounts.
• Managed the largest enterprise clients at Udemy such as Genpact, HCL, Wipro, Airtel ensuring they effectively leveraged the platform for critical business outcomes. • Exceeded quota targets consistently across all quarters, demonstrating strong performance in client retention and renewal of more than 1.5 million dollars ACV in 2024. • Fostered strong advocacy relationships with clients, leading to successful case publications, including a notable project on Generative AI with Genpact Data Science & Analytics.
• Partnered with large enterprise clients such as HCL, Genpact, TCS, Wipro and Infosys to maximize their investment in LinkedIn's Talent Solutions. • Led proactive engagement leading to sucessfull renewal and growth of 10 million dollar TCV in 2021-22 for large enterprise clietns. • Built and maintained trusted relationships with stakeholders and executives to drive product adoption. • Contributed to significant talent renewals in the APAC region, enhancing client satisfaction and loyalty.
• Responsible for highest revenue growth via renewals of largest enterprise accounts such as ANZ Bank, Nvidia, JP morgan, Goldman Sachs and Publicis Sapient. • Drove accelerated adoption and onboarding of Enterprise customers at HackerRank, enhancing their screening and interview processes. • Collaborated with customers to define success metrics and develop strategic plans tailored to their business objectives. • Partnered with cross-functional teams, including sales and support, to ensure alignment and maximize customer value. • Successfully managed Goldman Sach's hiring hackathon across India with more than 150,000 candidates assessed over a single day.
• Established strategic relationships with C-Level executives across Southern Europe region to enhance customer retention, renewal and revenue growth via upsell and cross sell. • Acted as a Trusted Advisor, providing strategic guidance and actionable solutions through Zscaler's cloud services including Zscaler App, ZIA and ZPA. • Collaborated cross-functionally with internal account teams to ensure customer success and value realization. • Prepared and reviewed threat security reports with clients.