Flat Rock, North Carolina, United States
Administrative professional with excellent customer service skills. Dedicated team player with experience in multi-faceted working environments. Superb background in working with the public, advocating for single parents, and supporting teens and the youth of disproportionate minority communities.
Billing for Healthy Opportunities Pilot Program Daily usage of Unite Us platform Outreach for new HOP participants Encouraging potential clients to register for program Sending out referrals through Unite Us for Benefits Eligibility Screenings Assisting with Full Tum Dry Bum diaper/formula program Data entry of invoices into QuickBooks Data entry of inventory for Full Tum Dry Tum program Exporting employee expenses from Expensify into QuickBooks and paying them out
Overall donor database management Creation and maintenance of accurate donor records, gifts, and in-kind donations, creating queries, segmented lists, and reports Maintains accurate records of donor pledges, creates pledge reminders, and tracks pledge payments
• Maintain confidentially of juvenile records and family information • Communicate with the public daily by explaining intake process and paperwork • Interact professionally with law enforcement, magistrates, and school administration to ensure that incident reports and petitions are properly completed
• Provided courteous customer service to members • Handled banking transactions efficiently and accurately • Listened, understood and provided solutions to member issues and/or complaints