Antioch, California, United States
With over three decades of experience, including 28 years in telecommunications and 7+ years in quality control and operational roles, I currently serve as an Operational Support Specialist at MasTec Communications Group. I am focused on managing data, streamlining administrative tasks, and enhancing operational procedures for improved efficiency and collaboration. My expertise in operations support and customer satisfaction aligns with my commitment to fostering seamless business processes and team success. At MasTec Communications Group, I oversee project management support, facilitate interdepartmental communication, and maintain standardized operational documentation. My dedication to team building and ensuring productivity reflects a career-long pursuit of optimizing workflows and achieving organizational goals.
· Managing data and handling administrative duties to ensure smooth business processes. . Assisting with project management and operational improvements to enhance productivity. · Facilitating communication between departments to ensure collaboration on projects. · Developing and maintaining operational procedures and documentation to ensure consistency and efficiency. . Assigned drafts to in-house drafters and subcontractors. · Requested Utility As-built for multiple Jurisdiction in Southern Florida. · Generated Contacts list for multiple Jurisdiction for Southern Florida · Verified documentation per job on our SharePoint folders. · Uploaded final Draft to SharePoint
• Complete inspection reports stating the conditions of a work area to ensure requirements are met. • Verify contract requirement standards for project execution. May need to be reworded by removing “contract” and replace with “customer specifications”) • Implement principles of performance evaluation; prediction methods are used to improve product systems safety, reliability, and maintainability. • Complete documentation necessary to attest to satisfactory completion of inspection or test activities • Under strict supervision, develop skills and knowledge to determine degree of conformance of products to specifications. • Strong attention to detail, with a track record for leading the team around them to higher levels of operational excellence. • Liaison between client and city jurisdictions (IE. Verizon Business and multiple municipalities) • Ability to accurately keep records while managing multiple projects at one time. • Ability to work in a fast paced, high-volume work environment. • Ability to read and understand maps, drawings, and diagrams for project build process. • Ability to communicate clearly and maintain a calm and effective demeanor in all circumstances. • Problem solving aptitude. • Ability to work independently with minimal supervision. • Ability to work weekends, holidays, and on-call, as needed.
• Responsible for California Business Services $16 million, with products like Coax, Fiber and PRI. • Liaison between Division Directors, Project Managers, Vendors, and Contractors. • Develop and maintain database, Survey Sez, for Project tracking. • Tracked invoices and spending against purchase orders • Accounts Payable, Purchase Order reconciliation to invoicing • Responsible for CBS Event Marketing budget $5 mil • Coordinate CBS corporate events. Holiday, Expo, Non-Profit, Chambers of Commerce • Reconcile and Audit CBS Travel Expenses for 200 Employees • Coordinate and establish lease agreement for fiber data center • Monthly, Quarterly Forecast and Accruals for # of departments.
AP Lead • Process and audit invoices, check requests and expense reports reconcile invoices to purchase orders. • Researches and reconcile Vendor’s invoices provide feedback and resolutions • Responsible for Monthly and Quarterly accruals for Tech Ops, Marketing, Finance departments. • Review with Accounting Manager , Controller’s Report, make adjustments, analyzing accounts, research Month over Month adjustments • Participate in capital meetings and conference calls. • Support Purchasing Coordinator, maintain CAR’s and Purchase requisitions
Accounts Payable • Code and verify accuracy of vendor invoices • Point of Contact for APSS system Oracle R12 • Make deposits when needed • Maintained reoccurring payments
2003 – 2004 Rick L. Webb Construction Rohnert Park, CA Project Coordinator • Responsible for California Business Services $16 million, with products like Coax, Fiber and PRI. • Liaison between Division Directors, Project Managers, Vendors, and Contractors. • Develop and maintain database, Survey Sez, for Project tracking. • Tracked invoices and spending against purchase orders • Accounts Payable, Purchase Order reconciliation to invoicing