Faribault, Minnesota, United States
With over a decade of progressive leadership in logistics and IT management, I am currently spearheading initiatives at Purple Mountain Solutions Inc., focusing on manufacturing process improvement and warehouse management. My mission is to drive efficiency and enhance customer satisfaction through innovative IT solutions, reflecting our company's commitment to excellence. My analytical skills have been instrumental in reshaping our operational strategies, ensuring that we maintain a competitive edge while upholding the values and goals that define our organizational culture. In my dual role as Regional Manager and IT Coordinator, I manage the Minnesota courier hub and oversee IT solutions across multiple hubs, affecting positive change within and beyond our borders. My responsibilities include optimizing route logistics to ensure timely deliveries and leveraging technology to streamline the management of critical systems. Collaborating with vendors, I've strengthened our IT infrastructure, which has been pivotal in achieving our objective of delivering quality service and maximizing customer satisfaction.
Manage Courier hub in Minnesota. Manage IT solutions for entire company across 7 hubs in 2 states.
Oversee daily operation of courier hub. Route drivers to ensure timely deliveries. Re-route as needed for priority shipments. Ensure quality service and maximize customer satisfaction. Oversee company IT systems, manage and maintain business critical systems. Coordinate system support thru vendors.
Manage daily operations to ensure product are delivered to various customer in a timely manner. Quickly reroute drivers as needed. Insure timely reporting of issues that could delay shipments
Install and train customers on use of DME/Home Oxygen. Coordinate daily operation to maximize time. Manage warehouse for branch to maximize product availability and control cost.
Computer Operations Trouble-shooting computer and communications systems Installing computer and telecommunication systems