Mumbai, Maharashtra, India
Detail-oriented and results-driven HR professional with over 6 years of comprehensive experience in US Payroll processing, HR operations, and SaaS platform implementations. Proven track record in managing end-to-end payroll for 100,000+ employees, conducting audits, ensuring compliance, and identifying cost-saving opportunities. Currently working as an Implementation Analyst at Rippling, leading data migrations, resolving tax discrepancies, and coordinating with external stakeholders to ensure seamless client onboarding. Experienced across the full employee lifecycle, with 2+ years as an HR Generalist and 3+ years specializing in US Payroll. Successfully led a payroll system migration from Oracle to Workday, earning a Silver Award at Accenture for excellence in execution. Known for strong analytical, organizational, and communication skills, with a focus on driving operational efficiency and system accuracy.
Client Data Migration: Led end-to-end migration of complex US payroll data from legacy systems and third-party providers into the company’s SaaS platform, ensuring accuracy, completeness, and alignment with client-specific requirements. Discrepancy Resolution: Identified, analyzed, and resolved payroll tax discrepancies and data issues proactively, maintaining high standards of compliance and data integrity. Tax Compliance & Reporting: Managed intricate payroll tax processes, including multi-state filings, amendments, and timely reporting, ensuring clients remained compliant with federal, state, and local regulations. Stakeholder Communication: Acted as the primary liaison between clients and internal engineering/product teams to translate business and operational needs into system configuration and technical specifications. Project Management: Oversaw implementation timelines and deliverables, coordinated cross-functional teams, and ensured successful go-lives for multiple clients across diverse industries. Subject Matter Expertise (SME): Served as the SME for payroll tax-related matters, providing guidance to internal teams and supporting resolution of escalated client issues. Training & Onboarding: Trained and mentored new hires on payroll systems, tax compliance processes, and client interaction best practices, supporting team scalability and knowledge retention.
-Responsible for overseeing the payroll process including the completion of hourly and salaried payroll on time for over 100000+ employees. -Managed year-end reporting tasks such as W-2s preparation and distribution, ensuring timely delivery to employees. -Served as liaison between the company's payroll department and external vendors, ensuring smooth communication and coordination. -Documented and processed all garnishments for bankruptcies, student loans, and child support -Resolved payroll discrepancies promptly, addressing employee concerns and maintaining satisfaction. -Reduced overpayments by implementing a robust system of checks and balances throughout the entire payroll processing cycle and submitted dollar saving idea worth $ 189817.36 for the client.
-Increased client satisfaction with timely and accurate reporting on recruitment metrics and ongoing updates on hiring progress. -Enhanced candidate experience by streamlining the recruitment process and implementing effective communication strategies. -Promptly corresponded with applicants and coordinated and conducted interviews. -Reduced time-to-fill for open positions by proactively sourcing high-quality candidates through various channels.
-Enhanced employee satisfaction by implementing targeted HR programs and initiatives. -Bolstered company culture with the introduction of employee engagement events and activities. -Recommended appropriate resolutions to employee relations concerns and handled disciplinary issues and investigations of misconduct. -Collaborated with stakeholders across organization to maintain proper flow of communication and execution of planned initiatives and projects. -Conducted performance reviews and provided feedback to managers on employee performance. Implemented performance management systems for more effective employee evaluations and feedback.
-Conducted phone interviews to assess applicants' relevant knowledge, skills, experience and aptitudes. -Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates. -Assisted with writing job postings and job descriptions for boards. -Created internal posting and advertisements while overseeing employment website.