Greater Bern Area
An innovative and diligent Business Leader, retaining multi-faceted expertise built across a 25+ year career; Paul Albrecht has attained substantiated success across the areas of ICT & E-Commerce, Commercial / Consumer Credit Reporting Services and Educational Support. Beginning his career as a Branch Manager, Small Projects & Sales Manager, and Corporate Accounts Manager in Software / Internet Solutions, from 2001 Paul moved into Channel Management with a leading multi-national Consumer Credit Reporting service provider – rising steadily through the ranks to fulfil the role of IT Operations / Special Projects Manager [Compliance & Consumer Strategy Projects]. In late 2010 Paul was head-hunted by the Europe Assist Group to facilitate the set-up and launch of a new business venture [Kudough Credit Solutions], serving as General Manager / Operations Manager over the next two and a half years – building a lucrative partnership with a leading SA Retail Group and implementing extensive improvements as the business grew [supporting evolving consumer needs and regulatory changes]. As an entrepreneurial visionary, over the last 8-years Paul has extended his acumen in independent business leadership; founding two ventures in Credit Data and Educational Support, as well as serving as Franchise Owner of a prominent South African Education Centre. His drive towards on-going learning and development, and expert business leadership acumen, has enabled Paul’s sustained success across numerous sectors. Passionate about understanding and championing continuous improvement of business processes, Paul leverages an extensive background in Technical and Business Project Leadership, Sales and Marketing, and Financial Services. Consistently rising to meet challenges head-on, he fluidly adapts to ever-changing business environments - defining and implementing solutions for enhanced business operation. A passionate people leader, Paul draws great energy from engaging with stakeholders at all levels of operation [internal and external]; harnessing team strengths to maximise productivity and building solid business alliances. He furthermore owns a community service oriented mind-set, with passionate participation in charity and community development initiatives. Paul now seeks the right opportunity and offers his substantial skill-set within the international arena; working in a sales and / or marketing management role that retains hands-on involvement with key clients / customers or partners - with an additional interest in promoting cutting edge ideas and new technology.
Key areas of expertise and responsibilities include: Facilities & Operations Management: relocation services. Facility coordination. Proactive site maintenance, including small repairs and managing printer infrastructure. Ensuring seamless office operations and workplace safety. Vendor management and relations Logistics, including furniture logistics and technical assembly. Office Infrastructure: Printer/toner replenishment. Equipment installations and adjustments to ergonomic office furniture. Maintenance & Repairs: Performing small repairs. equipment installations. Adjustments to ergonomic office furniture
As a security professional at Securitas, I provided comprehensive security and client service solutions for a diverse range of clients, with responsibilities including: Reception Services: Delivered professional reception services for clients such as CSL Behring. Access Control & Entrance Management: Implemented and managed access control for various sites, including the Slovenian Embassy and large events like Bern Expo. Specialized Parliament Services: Handled access, provided guided tours for visitors and VIPs at the Parliament building, and collaborated with federal police. Documentation & Data Control: Performed documentation control and data capturing at the Federal Office for Asylum in Bern. Post Services: Managed internal and external post services at EWB. General Security & Public Order: Provided security, traffic control, and public order services across different assignments.
Key Roles & Accountabilities: Established a private tutoring business providing educational support and study skills training to students from Grade 1 to Grade 12. Outsourced tutoring activities to qualified educators. Participated in assessment of learner Literacy and Numeracy levels, and defined appropriate training plans. Oversaw provision of extra lessons in English, Afrikaans and Mathematics, as well as learner training in Learning Styles, Time Management and Essay Writing Skills. Maintained all aspects of operating a private business including; Strategic Planning & Operations, Marketing & Sales, Financial Management, Customer Service / Relationship Management, HR Management, Document Keeping / Administration.
Key Roles & Accountabilities: Negotiated investment into a Kip McGrath Franchise, taking into account any additional costs required for establishing the franchise operation. Participated in training / knowledge building regarding the Kip McGrath system and requirements related to being a Franchisee. Partnered with the Franchisor regarding standards for marketing the business, in-line with branding and advertising guidelines. Took-on full accountability for running the business, including; Daily Operations | Resource Management [Asset / Inventory, Financial, HR] | Customer Engagement & Relationship Management. Developed consistent engagement with the client-base while upholding the franchise reputation, offering services as approved by the Franchisor. Communicated regularly with the Franchisor regarding business progress and ideas to develop the franchise brand / market offering. Defined and executed business strategies to achieve short and long term goals. Developed and implemented cost-effective and efficiency enhancing business planning. Oversaw day-to-day business operations, guiding and supervising staff in attaining results. Ensured that franchise policies and contractual agreements were stringently adhered to. Identified and controlled opportunities and threats, promptly resolving and reporting on issues. Served to enhance the company profile within the community / relevant market.
Overview: Established a business specialising in commercial credit information provision. Cemented a successful business operation and negotiated eventual business sale to Sage Pay. Sales Director: Established and oversaw comprehensive aspects of the Sales Function including; Business Development | Client Relationship Management | Marketing & Social Media | Streamlining Product & Service Delivery. Defined and implemented national sales and marketing plans in-line with strategic objectives. Established sales objectives via forecasting and developed annual sales quotas. Projected expected sales volumes and profits for existing and new products. Implemented national sales programs and marketing strategies via field sales action plans. Achieved national sales operational requirements by scheduling and assigning teams. Directed, supervised and motivated Regional / Territory Sales Managers. Maintained sales volumes, tracking and analysing trends and results, economic indicators, competitors, and supply and demand. Upheld professional and technical knowledge by reviewing industry publications and establishing personal networks. Consultant: Liaised with clients regarding credit bureau information and strategic insight. Educated clients on how to use credit bureau information / other data sources to benefit their businesses. Facilitated consumer and staff education workshops on credit reporting and the National Credit Act.