Pablo Gallego

About

Bachelor in International Business with an MA in Sports Management. Looking to help develop further the Soccer/Football and eSports industries.

Experience

• FIFA (2 yrs 4 mos)
  • MA Player Registration & Football Competition Management Services Coordinator
    Sep 2024 - Present · 1 yr 11 mos

  • Connect Registration and Competition Systems Consultant
    Apr 2024 - Sep 2024 · 6 mos

    -Work with FIFA Member Associations for the implementation of the FIFA Connect program -Liaison between the different stakeholders that revolve around the FIFA Connect program -Point of contact for all FIFA Connect related topics

• Content Creator and Match Host at UnToque
  Oct 2021 - Sep 2023 · 2 yrs

  UnToque is a webpage designed to help people find local football (soccer) games in the city of Medellín, Colombia to play. The webpage looks to offer a place for players to play with ease and gurantee a space to exercise their preferred sport. -Host players who sign-up to play in weekly matches -Create social media content for the Instagram page

• Genius Sports (5 yrs 2 mos)
  • Football Member Association Support
    May 2021 - Sep 2023 · 2 yrs 5 mos

    Formerly Support and Implementation Officer - FIFA -Managed direct communication with Member Associations that use FIFA's Connect & CMS platform, assisting them in any issue they may have -Provided demos and online/in-person training to users who require it -Managed communication with FIFA over their product to guarantee its proper implementation -Trained new teammembers through all the tools and aspects of the job position -Led the 2023 FIFA Connect Workshop in Miami, USA between July 12th-14th and July 17th - 19th with 21 Member Associations from CONCACAF (Caribbean)

  • Customer Support Operator - NCAA
    Oct 2018 - May 2021 · 2 yrs 8 mos

    -First-line support contact for all NCAA institutions using the Genius Sports NCAA LiveStats Software -Spoke directly with users through calls, emails, and chats in order to solve user issues -Basic knowledge of 5 sports we support (Basketball, Volleyball, Soccer, Football and Ice Hockey) -Trained new team members through all the tools and aspects of the job position -Restructured and updated the knowledge base for the team

  • Sports Trader
    Aug 2018 - Oct 2018 · 3 mos

    -Managed sports betting markets during live games -Worked in live sports betting for Baseball and Football (Soccer)

• Project Manager Level I at Demand Frontier
  Apr 2018 - Jun 2018 · 3 mos

  -Helped manage project accounts for several clients -Ensured effectiveness in ongoing campaigns within the established time frame -Had direct contact with clients over their projects

• Assistant to the General Director - KRATOS Project [EAFIT-Postobon] at Universidad EAFIT
  Jul 2017 - Dec 2017 · 6 mos

  Professional Internship -Helped create administrative structures for the program -Resolved any problems that would arise during the creation and development of the program