Sharjah, Sharjah Emirate, United Arab Emirates
Experienced professional with a diverse background in e-commerce, electronics, hospitality, and liquor retail, seeking a dynamic role to apply my comprehensive skills in operations, staff management, customer service, and financial handling, while demonstrating unwavering loyalty, contributing innovative ideas, and driving the organization toward higher goals and long-term success.
Supervised production staff, managing work schedules, attendance, and leave to ensure optimal staffing levels. Received and processed supermarket orders, printing order lists and distributing them to packing rooms. Coordinated packing operations, ensuring accurate and efficient packing of products according to order requirements. Developed delivery schedules based on geographic areas, ensuring timely and efficient dispatch of goods. Collaborated with delivery personnel, overseeing vehicle loading and ensuring all products were included for on-time delivery. Acted as the primary point of contact for addressing delivery issues, resolving problems related to missing items or delays in coordination with sales teams.
Hardworking professional offering several years of experience in retail. Solid team player with upbeat, positive attitude and commitment to providing excellent customer service. Job Responsibilities: * Maintained accurate records of all transactions processed in the backoffice. * Conducted regular training sessions for staff members on proper use of software applications or systems related to back-office duties. * Supervised daily operations including scheduling shifts, assigning duties. * Monitored employee attendance records, timekeeping, and payroll information. * Maintained accurate records of sales transactions using point-of-sale systems. * Resolved customer inquiries and complaints requiring management- level escalation.