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Mars Sportif şirketinde Business Systems Manager

Istanbul, Istanbul, Türkiye

About

I am an experienced business systems analyst with a background in working on transaction-based systems and operational processes across different industries. Over time, I’ve taken on various roles, but I’ve found that my strongest contribution comes from analytical thinking and subject-matter expertise—understanding how systems and processes work, identifying gaps, and bringing clarity through data. I am particularly interested in roles where I can focus on analysis, process improvement, and reporting within structured and well-defined environments, where I can contribute with depth rather than constant context switching.

Experience

  • Mars Sportif (Istanbul, Türkiye)
    • Senior Business Systems Manager
      Jan 2023 - Present · 3 yrs 6 mos

      Played a key role in the transformation of a large-scale membership management system supporting 400K active and 4M historical users, covering transactions and operational processes Analyzed workflows and translated business needs into structured requirements and user stories for system development Worked closely with business and technical teams to ensure alignment between processes and system functionality Supported testing and validation activities, identifying inconsistencies and improving data and process reliability Contributed to the data migration phase, helping ensure accurate transition of transactional and membership data Brought structure and clarity to complex processes by organizing requirements and improving system understanding across stakeholders

    • Business Systems Manager
      Mar 2018 - Dec 2022 · 4 yrs 10 mos

      Played a key role in transformation project where the company replaced its core membership management and fitness management systems I acted as product manager of the membership management system after the project has been completed Contributed to the improvement of online sales and membership portal processes by analyzing user flows, writing user stories identifying bottlenecks, and supporting more efficient system behaviors Supported business process continuity by improving visibility into system issues and helping structure more stable support workflows Developed analytical reports and data extracts to support decision-making across multiple business units, translating complex data into clear insights Worked across business and technical teams to support consistent and reliable system operations

  • Business Solutions Manager at adidas
    Mar 2017 - Mar 2018 · 1 yr 1 mo

  • Teknosa (3 yrs 2 mos)
    • IT Applications Assistant Manager
      Jun 2015 - Feb 2017 · 1 yr 9 mos

    • Senior System Development Specialist
      Jan 2014 - Jun 2015 · 1 yr 6 mos

  • TAV Information Technologies (Istanbul, Istanbul, Türkiye)
    • Senior Oracle Functional Analyst
      Jul 2013 - Jan 2014 · 7 mos

      Deployment of current functionalities in accordance with business processes in order to assure the effective utilization of Oracle E-Business Suite Financial&Logistics modules.  Acting as project manager/active project member in development and/or new product projects.  Responding to questions and problems of business users, providing fast and solid solutions through effective planning or offering proper workarounds to eliminate the need for new development.  Analyzing whether the new reporting needs could be met by current report set, and clearly define the business requirements and work with technical consultants in cases where new deveopment is needed.  Preparing user training and support documentation, organize and carry out user trainings on a periodical basis.  Defining all kinds of external data requirements and their verification procedures.  Sharing business and technical skills and practises with other team members.

    • Oracle Functional Analyst
      Dec 2010 - Jun 2013 · 2 yrs 7 mos

      Deployment of current functionalities in accordance with business processes in order to assure the effective utilization of Oracle E-Business Suite Financial modules.  Acting as project manager/active project member in development and/or new product projects.  Responding to questions and problems of business users, providing fast and solid solutions through effective planning or offering proper workarounds to eliminate the need for new development.  Analyzing whether the new reporting needs could be met by current report set, and clearly define the business requirements and work with technical consultants in cases where new deveopment is needed.  Preparing user training and support documentation, organize and carry out user trainings on a periodical basis.  Defining all kinds of external data requirements and their verification procedures.  Sharing business and technical skills and practises with other team members.

  • ERP Application Specialist at Amerikan Hastanesi
    Apr 2009 - Dec 2010 · 1 yr 9 mos