Ozan İşin

M.Sc, Product Owner & Senior Business Analyst

Istanbul, Türkiye

About

Technology enthusiast and an IT Business Analyst

Experience

  • Yapı Kredi Teknoloji (Hybrid)
    • Product Owner
      Oct 2025 - Present · 9 mos

      People & Culture

    • Senior Business Analyst
      Feb 2024 - Nov 2025 · 1 yr 10 mos

      Working in the Corporate Application Development department. • Being part of corporate mobile, web and desktop applications’ developments. • Managed stakeholder expectations through transparent communication and timely status updates, ensuring alignment between project deliverables and business objectives. • Facilitated requirement gathering workshops, resulting in clear project objectives and deliverables. • Collaborated with cross-functional teams, ensuring a cohesive approach to business analysis. • Implemented Agile methodologies within project teams, increasing overall adaptability and responsiveness. • Interacted with internal customers to understand business needs and translate into requirements and project scope. • Provided technical support for troubleshooting analytics and reporting issues. • Collaborated with stakeholders to identify business needs and data sources. • Improved project efficiency by analyzing business processes and identifying areas for improvement. • Conducted gap analyses to identify discrepancies between current and desired states, leading to actionable recommendations. • Performed risk assessments on potential projects to determine feasibility and viability before moving forward with implementation plans.

  • Business Analyst at Turkish Airlines
    Oct 2021 - Feb 2024 · 2 yrs 5 mos

  • SAP Business Analyst at MARTUR FOMPAK International
    Sep 2020 - Oct 2021 · 1 yr 2 mos

    • Managing and coordinating digital transformation and innovation projects. •Ensuring integrity and harmony in the SAP (ERP) system and other supporting development systems to provide necessary communication and coordination with other units in IT technologies • To ensure the coordination and management of the team and the tasks expected to be done within the scope of the IT organization in line with the goals of continuous development and growth. • To determine, monitor and improve KPIs related to Digital Transformation Application and Development processes. •Performing application and development activities on SAP Leonardo platform, SAP PP Module, SAP MII, SAP ME, SAP APO systems. • Making adaptations related to the production module in the SAP system. • Leading the development of processes to meet key user or end user training demands. • Evaluating the process development needs for all industrial processes with the relevant units, being responsible for the functioning of the modules. • Managing requests with the tool used for Project and Event Management

  • Vehicle Transportation Business Analysis and Reporting Associate at OMSAN Logistics
    Jan 2020 - Sep 2020 · 9 mos

    • My job description can be summarized as analyzing, reporting and making improvements on vehicle logistics processes . • Prepared an overall work flow, reported bottlenecks, possible improvements with a lean thinking mindset to renew the whole logistics operations management system software. • Developed a Monthly Vehicle Sales Forecasting Model to analyze possible future logistics operations needs by using the real data provided by Turkish Statistical Institute(TUIK/TSI).

  • Project Based Engineer at Groupe Renault
    Oct 2018 - Aug 2019 · 11 mos

    Training Institute -Renovated Training Institute Library's internal website -Created a Library Management Desktop Application -Supported managing Training Institute's processes, especially the ones about Training Institute Library. -Attended various trainings and seminars(e.g. 7 Habits of Highly Effective People, Body Language and Micro Expressions...). R&D Department -Created a Serial Life Project Management Tool to decrease the time spent during decision making processes.