Ozan Çevik

Regional Growth Manager at Trendyol GO by Uber Eats

Istanbul, Istanbul, Türkiye

About

Experience

  • Regional Growth Manager at Trendyol Go
    Jul 2025 - Present · 1 yr

  • Trendyol Group (5 yrs)
    • Central Strategy & Planning - Product & Analytics Executive
      Oct 2024 - Jul 2025 · 10 mos

    • Regional Growth - Commercial Executive
      Jun 2024 - Jul 2025 · 1 yr 2 mos

      - Conducting market analysis and identifying growth opportunities in underperforming regions - Developing and implementing tailored marketing strategies to drive regional growth - Analyzing user behavior and preferences to optimize customer acquisition and retention - Oversee account management and ensure seamless onboarding of new restaurants - Leading and supporting a field team dedicated to restaurant acquisition and account management - Creating region-specific growth playbooks to standardize and scale operations - Collaborating with cross-functional teams to align on growth priorities and objectives - Monitoring regional KPIs and provide actionable insights to improve performance

    • Seller Growth & Development Executive
      Jan 2023 - Jun 2024 · 1 yr 6 mos

      - Creating campaigns, coupon discount options and loyalty programs for sellers to grow - Building short&long term digital marketing event strategies for sellers

  • Key Account Manager at Glovo
    Mar 2019 - Mar 2020 · 1 yr 1 mo

    - Being responsible for the entire sales process with new partners to source and negotiate the best products in city to deliver it to customers - Meeting monthly objectives defined by the company and team - Analyzing data by checking account's performance metrics in order to create a sales strategy - Preparing partner KPI reports and logging daily sales activities through salesforce.com to assist manager and HOS

  • Customer Care Specialist at Apple
    Sep 2017 - Nov 2018 · 1 yr 3 mos

    - Research, investigate and provide high quality responses to technical enquiries - Extraordinary attention to detail in case management, follow-up and follow-through - Report to Senior Management on emerging issues and/or complex technical issues in order to find resolution and to provide product technical feedback - Utilized AST2 Diagnostics console, Bomgar, iLog, and iCloud support tools to research and solve various technical issues - Act as a resource to provide guidance for complex technical issues and ensure rapid identification of emerging issues for professional solutions - Assist in product readiness process as appropriate and needed - Review of technical materials such as submitted articles, training materials - Assist in reporting of technical issues and in keeping the manager well informed - Maintain an on-going expert knowledge of diverse technologies

  • HR Intern at Mavi
    Jun 2016 - Jul 2016 · 2 mos

    - Assisting recruitment process; organising interviews, sending invitations to candidates, respond to candidate - To keep employee files & documents updated - To follow up health reports and health&safety related documents & trainings - To assist organising training activities, recording trainings in training file - Display of job advertisements, conducting telephone interviews and job interviews