Perth, Western Australia, Australia
I lead the Corporate Advisory team at the Rottnest Island Authority (RIA), where I oversee a broad portfolio including risk management, WHS, corporate governance, and facilities management. This role is focused on transforming our strategic risk profile into a data-driven, transparent, and highly responsive operation that ensures the safety of our staff, visitors, and the island’s unique environment. Key Responsibilities Risk & Governance: Leading the review of Strategic Risk Registers, resolving compliance gaps in delegations, and developing new protocols for Board-level reporting and Notifiable Events. WHS & Facilities Management: Oversight of agency-wide WHS systems, insurance declarations, and emergency preparedness across multiple sites. I recently drove an 80% increase in incident reporting through cultural change and improved GRC systems. Process Optimisation: Leveraging my background in AI and automation (UNICEF) and digital transformation (IKEA) to simplify workflows and reduce administrative burdens. Strategic Leadership: Managing multi-disciplinary teams and prioritising competing demands to ensure the timely delivery of critical safety and corporate initiatives.
Creating the Intelligent Workplace (Office of Innovation)
Architecture and implementation of a new platform for UNICEF COVID-19 response and other humanitarian learning and knowledge sharing.Developed a concept for a new multilingual learning platform. UNICEF Humanitarian Knowledge Management Strategy. UNICEF Humanitarian Taxonomy which defines how emergencies are named, and the humanitarian topics which are used to further classify content.
Digital Workplace / Enterprise Content Management (M365/SharePoint) architecture, strategy, design, and implementation in 160 countries.
Strategy audit with implementation and change management recommendations.
Group IT Manager for IKEA's knowledge, learning and innovation centre, the IKEA Business College and IKEA franchising. Leading a team of 35+ staff in 6 countries. Notable achievements: Responsible for all aspects of IT including Enterprise Architecture, Cybersecurity, Security and Compliance, Infrastructure and Networking, Software Development, Project Management, IT Operations and Support. High staff and customer satisfaction. Implemented a strategy of IT maturity development and standardisation (ITIL, Prince2, TOGAF) Instituted business-led IT product and service governance to enable the business greater control over their services. Transformed the IT organisation from local functions into a global unit. Innovation, pilot implementations and global commercialization of customer services including Playtower, Customer Surveys, Augmented reality in IKEA Catalogue and brochures, Customer counting, Self-checkouts, and Space planning applications. Commenced a programme of global ERP (Retail IT) standardisation. Developed large scale digital knowledge and learning platforms for IKEA worldwide including IKEA Virtual Store and IKEA Toolbox as part of a strategy to move fully digital.
Managing consultant, strategist and project director specialised in digital transformation, enterprise content and knowledge management strategy, and digital workplace technology. Notable achievements include: > IKEA Shopkeeper portal - a pilot digital workplace portal for IKEA stores > IKEA Virtual Store concept for digital representation and learning the IKEA Concept and retailing systems and methods. > Shell.com global web content migration > European Programme Manager for the Nissan WIN Programme - digital transformation > British Airways information architecture for kiosks and ba.com > Standard Life e-bank migration > Scottish Enterprise knowledge architecture for business transformation