Schenectady, New York, United States
Currently a Finance Undergraduate student at Siena College. I am passionate about leading and encouraging others in a team environment. My work experience thus far has given me a thorough understanding of the manufacturing industry as a whole - and has made clear what it takes to be successful in the business world. For my future career, I hope to combine my passions and learned skills to start or drive a successful company that creates good and meaningful jobs for thousands of Americans.
Managing Power-Gen Customer Accounts
- Served as the direct link between customers and the shop floor, delivering timely updates and ensuring customer requests were met with precision and care. - Assisted in scheduling and executing the weekly manufacturing plan, collaborating closely with production management and highly skilled machinists to solve complex challenges and deliver parts on time. - Gained hands-on experience in a dynamic shop floor environment, learning to pivot quickly and implement improvements in real time. - Developed strong decision-making and prioritization skills through on-the-fly scheduling and problem-solving, strengthening my manufacturing and operations acumen. - Had the privilege of working alongside talented professionals across production management, engineering, and machining, learning invaluable lessons that will guide my career in manufacturing and beyond.
- Production Schedule Communication: Collaborated with machinists to create accurate job timelines and schedules, ensuring customers were consistently updated on project progress and delivery expectations. - Quoting Process Optimization: Played a pivotal role in the quoting department, efficiently organizing critical information to streamline the quoting process, contributing to a more lean operation. - Sales: Actively pursued new sales opportunities daily, pitching P1 to potential customers through both online channels and in-person meetings, helping me develop foundational sales skills in the industry. - Customer Liaison: Served as one of the primary points of contact between customers and the internal quoting team, facilitating clear communication and ensuring customer needs were met with precision and timeliness.
- End-to-End Supply Chain Management: Worked in a small team that managed the complete supply chain fulfillment process, overseeing operations from initial manufacturing stages to final delivery, ensuring seamless execution and efficiency. - Supplier Relationship Management: Maintained daily communication with a diverse range of suppliers, fostering strong, trusted partnerships that enhanced collaboration and reliability. - Supplier Sourcing & Analysis: Proactively identified and evaluated potential new suppliers through thorough research. Presented detailed insights and recommendations to senior leadership, hoping to influence strategic sourcing decisions. - Goal-Oriented Performance: Worked towards monthly targets under high-pressure conditions, demonstrating resilience and commitment to achieving organizational objectives. - Contract Knowledge: Acquired a foundational understanding of contract terms, ensuring compliance and optimizing agreements for favorable outcomes. - Negotiation & Influence: Regularly engaged in basic negotiations with suppliers, securing beneficial terms that aligned with business goals while maintaining positive supplier relationships.
- Managed Customer Accounts: Supported the daily management of multiple customer accounts, ensuring accurate and timely updates of key information to enhance customer communication and satisfaction. - Industry Expertise: Gained in-depth exposure to the Oil & Gas, Defense, and Power industries. Developed the ability to differentiate manufacturing processes and finished components unique to each sector. - Sales Support: Collaborated closely with Senior Sales Managers, providing assistance in various sales-related tasks. - Proficiency in Business Tools: Utilized and enhanced skills in essential business applications, including Microsoft Excel and Outlook.