Prague Metropolitan Area
With extensive experience spanning over a decade in networking and cybersecurity, I currently work as a Cyber Security Consultant at DNS a.s., focusing on implementing cost-effective, next-generation security solutions. My role involves technical presales, tailored consultations, and designing robust security frameworks, leveraging certifications in technologies such as Imperva, Tufin, Radware, and many others to empower businesses in protecting their operations. Passionate about delivering impactful security outcomes, I collaborate with partners and customers by conducting workshops, presentations, and training sessions. My expertise extends to Artificial Intelligence, IT Governance, and advanced security solutions, allowing me to address complex challenges while fostering trust and innovation in cybersecurity practices
https://clico.cz/ I have certifications and acreditations for - Imperva, Tufin, Radware, Ruckus, Armis, SentinelOne, OpenGear, ForcePoint, SailPoint Helping our valued partners and customers to set up cost effective next generation security solutions / devices at their premises. Tailored consultations and presentations, designs, advisory and trainings. Working on sizings, BoMs, consultations, presentations, workshops, speaking at conferences etc.
* Operation of customer web security environment including Incident, Change and Problem Management in regards to most of Cisco WSA IronPort series, including management & virtual appliances (M1070 / S100V) * Managing HW & SW side of the Ironport appliances - global RMAs, instalations, patching, upgrading * Daily communication with Cisco engineers including emails, calls, & online troubleshooting sessions * Back up for PGP solution and contact for Palo Alto Next Gen Firewall deployed at one of our customer´s environment * Leading Emergency and Urgent cases / investigations along with local / global network team * Advisory to our customers (NN, ALKA, ARLA, NNIT, etc.) * Full scope of change/project management including change documentation, working on O365 integration projects, Azure, etc. * Optimization and documentation, project related activities * Task related activities * Working in accordance to ITIL best practices (ITILv3 certified) * Handling of standard service activities and changes according to process guidelines * Work in accordance with and participate in multiskilling initiatives * Participate in process optimization and task automation activities
Proactive monitoring of DHL datacenter devices / services in Prague, Kuala Lumpur and Ashburn, US. Responsibility for cross-vendor network / global issues affecting DHL operations and customers. Communication on daily basis with leading PTVs around the globe - ATT, BT, TEF & VGE, OBS. Managing conference calls and leading problem investigation during cross-vendor issues, acting as local / regional Recovery Manager. Also maintaining DHL legacy networks (30 countries on all continents) with all related network agenda. * Worldwide network monitoring * Incident & Problem management * WAN optimization, Change & Capacity management * Troubleshooting and maintenance of network appliances Working with various tools for network troubleshooting and analysis --> *Putty UNIX console / Cisco iOS *Network Analyzers - Zabbix, SmokePing, SolarWinds, Pangea, HP BSM *Wireshark *HP OVO *Riverbed SteelCentral Analyzer *Lync Server 2010 / 2013; user management, call troubleshooting *Cisco Prime (WiFi) *IP Control - DNS management *IPv6 Basics
Proactive monitoring of DHL datacenter devices / services in Prague, Kuala Lumpur and Ashburn, US. Responsibility for cross-vendor network / global issues affecting DHL operations and customers. Communication on daily basis with leading PTVs around the globe - ATT, BT, TEF & VGE, OBS. Managing conference calls and leading problem investigation during cross-vendor issues. Also maintaining DHL legacy networks (30 countries on all continents) with all related network agenda. * Worldwide network monitoring * Incident & Problem management * WAN optimization, Change & Capacity management * Troubleshooting and maintenance of network appliances Working with various tools for network troubleshooting and analysis --> *Putty UNIX console / Cisco iOS *Network Analyzers - Zabbix, SmokePing, SolarWinds, Pangea, HP BSM *Wireshark *HP OVO *Riverbed SteelCentral Analyzer *Lync Server *Cisco Prime (WiFi)
Responsibility for network monitoring, creation of proactive tickets and contacting affected customer sites directly to troubleshoot and resolve various network issues - from total isolations to faulty APs. Remote monitoring, testing and troubleshooting via various network related applications (Looking Glass, NSIM, HP BSM, Webtop) Reporting directly to project director, keeping the level of proactivity in positive numbers, adjustment and tunning of monitoring tool(s) along with team in Spain. Regular conference calls about tool and overall proactivity development (leader)
Providing full scale of data/voice services for the DHL company (EU region). Watching over clients orders, incidents, modifications or terminations in systems. Communication with client only in English language. Specialization on Incident Management - handling fixed voice & data incidents, communication with foreign partners in English, responsibility for Service Level Agreements (SLA), leading team of 3-6 people and dividing the workload among them
Providing full scale of data/voice services for the DHL company in all EU. Watching over clients orders, incidents, modifications or terminations in systems. Communication with client only in English language. Specialization on Incident Management - handling fixed voice & data incidents, communication with foreign partners in English, responsibility for Service Level Agreements (SLA)