Oakville, Ontario, Canada
- Customer application development, workflow mapping, integration.
• Commercial and growth strategy for the global environmental laboratory network, • Merger and acquisition support, greenfield and services expansion, • Global and strategic customer sales and onboarding. • Product and roll-out owner of a global portal application interfaced with LIMS achieving 5,000 active users around the world and overseeing internal or external UI/UX developers. • Member of global LIMS steering committee.
• Reporting to President & CEO, hired to develop and lead a new sustainable product line for a 100M vertically integrated retail display company. • Led a a team of designers, engineers and suppliers on product development, whilst sourcing new business opportunities. Company unable to scale new product division at the time despite sales pipeline.
• Sales leadership of a 13M specialty testing division to provide structure and develop market strategy for the US and Canada for Dioxin, PFAS, Stack Emissions, Ambient Air and Soil Vapour services.
• Responsible for commercial and customer service leadership and strategy for a 35M business, with co-P&L responsibilities with lab director.
Responsible for the leadership of 9 direct reports for a 33M laboratory business, establishing sales processes, market and customer strategy.
New market, key account and national growth development.
Built and supervised a team of 7 sales professionals, opening 4 service branches, implemented sales processes and CRM, growing sales from 2M to 10M.