osama Mohamed abdellatif

Attended Egyptian E-Learning University EELU

Egypt

About

Planning and organizing skills • Problems solving and trouble shooting • Desire to achieve significant changes for better in my work • Professional experience • Fast learning • Analytical skills • Creative and critical thinking • Handle everything related to your computer

Experience

  • Technical Support Specialist at we+ France
    Apr 2023 - Jun 2024 · 1 yr 3 mos

    Provided technical support services to users, handling hardware and software issues. Managed tasks efficiently and collaborated with team members to resolve problems. Applied strong communication and interpersonal skills in user support.

  • Technical Support Agent at Petrojet company
    Feb 2019 - Nov 2021 · 2 yrs 10 mos

    Provided technical support services to users, handling hardware and software issues. Managed tasks efficiently and collaborated with team members to resolve problems. Applied strong communication and interperson

  • Technical support at We, Assuit
    Nov 2020 - May 2021 · 7 mos

  • Call Center Representative at vodafone egypt
    Nov 2018 - Sep 2020 · 1 yr 11 mos

    Handled customer inquiries and provided support via call center operations. Developed customer service skills and effective communication with diverse clients.