Dino Dinçer Oruç

Team Lead | Customer Service | Supply Chain | Logistics

Cologne, North Rhine-Westphalia, Germany

About

Since 03/2014 I have been working at CHEP Deutschland GmbH in Cologne, a pooling solutions company, where I have held various positions, including Team Lead Commercial Office and Team Lead Key Account Support. In these roles, my responsibilities have included employee management and development, account monitoring, forecasting, and stakeholder support for both national and international commercial managers and supply chain teams. Prior to this, I worked as a freelancer in artist management and in various administrative roles in the logistics, machine manufacturing, and personnel recruitment industries. I hold a degree in marketing communication and have completed an apprenticeship in wholesale (foreign trade). I am fluent in German and English, and have intermediate proficiency in Turkish and Spanish. I am also skilled in using various software, including SAP R/3, Salesforce, and MS Office.

Experience

  • CHEP (10 yrs 5 mos)
    • Team Lead Commercial Office - North Germany
      Oct 2022 - Jul 2024 · 1 yr 10 mos

      My role entails the proactive management of accounts (manufacturers) for our national and European customers, with a focus on fostering strong collaboration and communication in close partnership with the field sales force.

    • Team Lead Key Account Support
      Nov 2020 - Sep 2022 · 1 yr 11 mos

      Competent and caring business partner, develop close relationships to our Global & European Key Accounts. ​ Offering a dedicated service, fostering relationship through constant exchange, continuous relationship development and customized solutions. ​ ​ Creating a hand in hand collaboration with our commercial and customer representative teams to offer best in class service to our customers.

    • Team Lead Managed Service (PSA / Stellantis / Opel Vauxhall)
      Jul 2018 - Oct 2020 · 2 yrs 4 mos

      Asset Management of Opel owned packaging (V-Containers / GLTs and Special Material) in Europe. Including daily disposition, reconciliation and customer support for the european supply chain.

  • Commercial Clerk at Robert Half
    Jul 2013 - Jan 2014 · 7 mos

    Mainly worked for CHEP Automotive in the role as Coordinator Ford Managed Service. Asset Management and 1st level support for Ford owned packaging material in europe.

  • Self Employed at Dinçer Oruç
    Nov 2011 - Jun 2013 · 1 yr 8 mos

    Artist Management / Music and TV Industry

  • Customer Care Representative at Kelly
    May 2010 - Nov 2011 · 1 yr 7 mos

    Temporarily worker for General Electric Sensing & Inspection in the role as Customer Representative. Responsible for the order management of East Europe & Turkey.

  • Self Employed at Dinçer Oruç
    Aug 2007 - Apr 2010 · 2 yrs 9 mos

    Executing TV Production in the role as Producer, Caster and Editor for Jamba GmbH.