United States
I’m a motivated Criminal Justice student at Kean University with a strong interest in law enforcement, and public safety. My experience at Primark and Kean Stage has allowed me to develop exceptional communication and interpersonal skills through daily interactions with diverse guests and team members. In these roles, I’ve learned the importance of professionalism, attention to detail, and teamwork, which have helped me deliver outstanding customer experiences and maintain a positive, organized environment. I pride myself on being dependable, adaptable, and solution-oriented, whether assisting customers, supporting team operations, or helping ensure smooth event coordination. As I continue my education in Criminal Justice, I’m focused on building a career in law enforcement where I can apply my skills, discipline, and commitment to serving others with integrity and respect.
Improved overall store organization by enhancing recovery processes, by maintaining clean displays and restocking merchandise efficiently. Increased customer satisfaction by reducing wait times at checkout, by assisting guests quickly and resolving concerns professionally. Boosted team productivity by accelerating new hire readiness, by mentoring and training incoming associates on store procedures and customer service standards.
Enhanced guest experience by providing courteous and knowledgeable service, by welcoming and assisting over 150 patrons per event with seating and venue directions. Improved event operations by ensuring a clean and organized venue, by performing routine maintenance and post-event cleanups in compliance with company standards. Supported team consistency by following all policies and procedures, by adhering to event protocols and communicating effectively with staff and supervisors.
Improved customer satisfaction by accurately identifying product needs, by listening to client concerns and recommending gear tailored to individual lifestyles. Increased sales effectiveness by matching customers with appropriate services and products, by assessing their needs and explaining features clearly and confidently. Build strong client relationships by maintaining consistent follow-up and personalized service, by collaborating with team members and supervisors to ensure seamless support.