Istanbul, Istanbul, Türkiye
As a disciplined leader in IT, I implement and manage ITIL processes while successfully executing project and change management practices. I oversee a wide range of IT services, from office cameras, access cards, and alarm systems to infrastructure and operational support. I play an active role in managing and developing infrastructure and operational systems. This includes IT asset management, maintenance, troubleshooting, and repairing critical hardware. I ensure a secure and seamless work environment by providing the necessary support and training to employees, constantly aiming to improve service quality. I actively participate in core banking application development processes and oversee deployment activities. Additionally, I take part in audit processes, ensuring all compliance requirements are met. I collaborate with teams to identify and close gaps in hardware and service levels. With a basic understanding of networking, server management, and virtual machines (VMs), I support infrastructure teams in data center (DC) installations, cabling, and inventory management. Finally, I am passionate about identifying inefficiencies and eliminating non-value-adding tasks to enhance operational performance.
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