Istanbul, Istanbul, Türkiye
IT and telecommunication professional with 20+ years analyzing, designing, consulting, deploying and project managing multi-million dollar infrastructure & software applications , strategic planning, systems design, and technology implementation in finance. Extensive subject matter experience on ML/Ops & AI Ops, Data Lineage, cloud adoption, application modernization and cloud transformation, public/hybrid cloud. Specialties: • IT Service management (ITIL v3 Master Certified) • Strategic planning , Technical troubleshooting • AI powered Budgeting and forecasting • IT & business process modelling / Automation • IT governance (Cobit V4 & V5 certified) • IT Enterprise Architecture (TOGAF 9 certified IT architect) • Application modernization & cloud transformation • Cloud Native Storage • Docker & Kubernetes (Redhat accredited on Openshift) • Public Cloud (IBM, Azure (certified practioner), AWS) • ML Ops , AI Ops • Cybersecurity • SLA/OLA management • Infrastructure Automation • IT Audit & Risk management • Unix (HP-UX,Solaris), Linux (RHEL, cluster, storage administration • Telco VAS (SS7, INAP, SMPP,SDP,IN,SMSC) background
Managing enterprise clients that have personalized service and support agreements mainly on HP Software Delivery in EMEA (Europe, Middle East & Africa ) region
Responsile of • Planning and implementing Business technology optimization , network and infrastructure management, inventory and configuration management from IBM Tivoli and HP Openview. • Solution development for enterprise Operations , Service, customer experience and availability management needs using management systems. • Modelling IT, business processes executed through IT infrastructure in compliance with ITIL and COBIT. • Providing Business Continuity solutions as driven by business goals and BS25999 • SLA Management for network, management systems, IBM System Z mainframe Communication Server, Omegamon and Netview Achivements • full scale distributed architecture implementation of infrastructure management and network management softwares • Providing monitoring and troubleshooting interfaces and facilities for operation departments, • System Z hardware & Z/OS upgrades • Planning and implementation of Network inventory & task management infrastructure • Preperation and development of monitoring, capacity and performance management, configuration management, infrastructure management, inventory and asset management, system development processes in line with ITIL & Cobit governance. • Relocation of DRC systems (including system Z and electronic payment systems) from Istanbul to İzmir • Monitoring and performance management solution design for VISA/Europay,swift and EFT.
Responsile of • Systems, network, services, datacenter and helpdesk management • Performance & Capacity management • IT process management in line with Cobit, SOX regulations • Outsourcing & SLA management • Implementation of IT Service Management Processes according to ITIL, documentation of policies, procedures and operational tasks according to IT Governance (Cobit,SOX) • Information security policies development & implementation according to Cobit/BASEL II/SOX recommendations. • Business Continuity management as driven by business goals and BS25999 • Operation, security and business contiunuity of electronic payment systems for Bankpozitif, PozitifSecurities, C Factoring and overseas subsidiaries. Achivements; • Migration of Core Banking application from Windows to distributed High Available unix architecture • WAN/LAN/VoIP network design and implementation of branches and HQ and overseas subsidiaries • Planning & implementation of IT infrastructure (Virtualization, Identity Management & messaging , SAN Storage, HA Unix cluster for core banking database, MS 2003 AD, Exchange 2007) • Datacenter planning and construction, and relocation of systems • Disaster recovery site planning and implementation (replication of servers and applications in DRC) according to BS 25999 regulations • Initiation and implementation of ITIL standards and practices for improved IT Service Management • Initiation and implementation of Configuration Management Process and Configuration Management Database and integration with Change , Release management and monitoring infrastrcuture • Planning and implementation of Security Information and Event Management (SIEM) solution • Successfully completed four internal, three BDDK Cobit, and two SOX audits • Disaster recovery system design, planning and implementation of electronic paymeny systems, which were served as production during relocation without interruption to business processes.